Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

riot.im Server problems? (is this the right place to ask for this?) #9565

Closed
GITchristoph opened this issue Apr 26, 2019 · 6 comments
Closed
Labels

Comments

@GITchristoph
Copy link

Description

I am new to riot.im and while connected to my riot account via the webpage I would like to:

  1. Invite other members to a room (e.g. [email protected])
  2. Add an email address to my username
  3. Add a phone number to my username

None of the items above work.

Error messages are:

  1. [email protected]: Unknown server error
  2. Unable to add email address - Server returned 520 error (Status 520)
  3. Error - Service Unavailable (Status 503)

Could it be that there are server issues at the moment?

Is there another way to find this out instead of opening an issue here in github?
I hope it's ok that I post this here.

Version information

  • Platform: web (in-browser)

For the web app:

  • Browser: Safari
  • OS: macOS
  • URL: riot.im/app /
@t3chguy
Copy link
Member

t3chguy commented Apr 26, 2019

Those sound like issues with the vector.im identity server, inviting [email protected] is an e-mail invitation, perhaphs you mean the matrix user id @user:example.com

@GITchristoph
Copy link
Author

Thanks for your answer

I am not sure what the Matrix user ID is but it makes sense I guess.

I have a username at the moment which is not my email address. I would like to add my email address to this username and that gives me the error message as exclaimed in point 2 above.
Adding a phone number to that username gives the error message as per point 3.

I hope that makes sense

@dbkr
Copy link
Member

dbkr commented Apr 26, 2019

I can't reproduce these errors. Is there any chance you would have entered a custom identity server when registering / logging in? Can you try this again and send a bug report from settings if it still doesn't work? There will have been a brief period of downtime for sydent this morning, it's possible that you managed to try all three things within that window.

@GITchristoph
Copy link
Author

Hi

It must have been a server issue that is solved now.
All 3 items work now.

The outage for me was from approx. 23pm last night until lunch time today (CET).

Is there a website that informs about server outages or maintenance times?

Looking forward to get into this more now.

Thanks a lot!

@jryans
Copy link
Collaborator

jryans commented Apr 26, 2019

Is there a website that informs about server outages or maintenance times?

There is normally https://status.matrix.org/, though that itself still needs to be rebuilt at the moment.

@GITchristoph
Copy link
Author

Cool!

Understood and thanks ;-)

su-ex added a commit to SchildiChat/element-web that referenced this issue Nov 25, 2022
* Make clear notifications work with threads ([\element-hq#9575](matrix-org/matrix-react-sdk#9575)). Fixes element-hq#23751.
* Change "None" to "Off" in notification options ([\element-hq#9539](matrix-org/matrix-react-sdk#9539)). Contributed by @Arnei.
* Advanced audio processing settings ([\element-hq#8759](matrix-org/matrix-react-sdk#8759)). Fixes element-hq#6278. Contributed by @MrAnno.
* Add way to create a user notice via config.json ([\element-hq#9559](matrix-org/matrix-react-sdk#9559)).
* Improve design of the rich text editor ([\element-hq#9533](matrix-org/matrix-react-sdk#9533)). Contributed by @florianduros.
* Enable user to zoom beyond image size ([\element-hq#5949](matrix-org/matrix-react-sdk#5949)). Contributed by @jaiwanth-v.
* Fix: Move "Leave Space" option to the bottom of space context menu ([\element-hq#9535](matrix-org/matrix-react-sdk#9535)). Contributed by @hanadi92.
* Make build scripts work on NixOS ([\element-hq#23740](element-hq#23740)).
* Fix integration manager `get_open_id_token` action and add E2E tests ([\element-hq#9520](matrix-org/matrix-react-sdk#9520)).
* Fix links being mangled by markdown processing ([\element-hq#9570](matrix-org/matrix-react-sdk#9570)). Fixes element-hq#23743.
* Fix: inline links selecting radio button ([\element-hq#9543](matrix-org/matrix-react-sdk#9543)). Contributed by @hanadi92.
* Fix wrong error message in registration when phone number threepid is in use. ([\element-hq#9571](matrix-org/matrix-react-sdk#9571)). Contributed by @bagvand.
* Fix missing avatar for show current profiles ([\element-hq#9563](matrix-org/matrix-react-sdk#9563)). Fixes element-hq#23733.
* Fix read receipts trickling down correctly ([\element-hq#9567](matrix-org/matrix-react-sdk#9567)). Fixes element-hq#23746.
* Resilience fix for homeserver without thread notification support ([\element-hq#9565](matrix-org/matrix-react-sdk#9565)).
* Don't switch to the home page needlessly after leaving a room ([\element-hq#9477](matrix-org/matrix-react-sdk#9477)).
* Differentiate download and decryption errors when showing images ([\element-hq#9562](matrix-org/matrix-react-sdk#9562)). Fixes element-hq#3892.
* Close context menu when a modal is opened to prevent user getting stuck ([\element-hq#9560](matrix-org/matrix-react-sdk#9560)). Fixes element-hq#15610 and element-hq#10781.
* Fix TimelineReset handling when no room associated ([\element-hq#9553](matrix-org/matrix-react-sdk#9553)).
* Always use current profile on thread events ([\#9524](matrix-org/matrix-react-sdk#9524)). Fixes element-hq#23648.
* Fix `ThreadView` tests not using thread flag ([\element-hq#9547](matrix-org/matrix-react-sdk#9547)). Contributed by @MadLittleMods.
* Handle deletion of `m.call` events ([\element-hq#9540](matrix-org/matrix-react-sdk#9540)). Fixes element-hq#23663.
* Fix incorrect notification count after leaving a room with notifications ([\element-hq#9518](matrix-org/matrix-react-sdk#9518)). Contributed by @Arnei.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Projects
None yet
Development

No branches or pull requests

4 participants