Login failure #6424
Comments
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Hi @TeBaMa , What kind of update are we talking about? Was it your system update of update specific to tasking manager or osm? Have you tried refreshing? Can you share more details about the system you are using like browser or any screenshot. |
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Hi Manjita Pandey,
Thanks for your help.
I logged in in the TM, selected a task for validation with JOSM, uploaded my
work, came back to the TM to close the task.
I saw a pop-up at the bottom of the TM telling that there was a new software
update (I presumed for the TM).
I clicked on the button but when logged in again I got a blank log-in
screen. Since then I get a blank screen when I open the TM.
See screenshots.
I use Google Chrome on windows 10 Pro.
Even when I open the TM in windows Edge I get the same blank screen.
My son was able to open the site on his smartphone yesterday. It seems
everything has to do with my personal access details.
One note for Github, my location:
Ternat, Flanders, Belgium
Regards,
TeBaMa
Van: Manjita Pandey ***@***.***
Verzonden: vrijdag 10 mei 2024 10:38
Aan: hotosm/tasking-manager
CC: TeBaMa; Mention
Onderwerp: Re: [hotosm/tasking-manager] Login failure (Issue #6424)
Hi @TeBaMa <https://github.com/TeBaMa> , What kind of update are we talking
about? Was it your system update of update specific to tasking manager or
osm? Have you tried refreshing? Can you share more details about the system
you are using like browser or any screenshot.
It will be easier for me to reproduce. Currently, i am not able to reproduce
the issue.
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@TeBaMa One more question, which language are you switched in? Is it English or you use any other language settings on tasking manager? |
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Hi,
I use the Dutch language settings on the tasking manager, in Google Chrome.
The issue is on the whole website - see the screenshot in attachement.
(even when I open it in another browser (Edge)
Van: Manjita Pandey ***@***.***
Verzonden: maandag 13 mei 2024 7:49
Aan: hotosm/tasking-manager
CC: TeBaMa; Mention
Onderwerp: Re: [hotosm/tasking-manager] Login failure (Issue #6424)
@TeBaMa <https://github.com/TeBaMa> One more question, which language are
you switched in? Is it English or you use any other language settings on
tasking manager?
And is that issue only on sign in pop-up or the whole website?
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For what it's worth: I have the same issue since a few days ago also. Can't login to TaskManager website. (the sign-in pop-up screen goes blanc after I click sign in). I can however access the openstreetmap website and make edits there. https://www.openstreetmap.org/ |
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It's only on the Dutch language setting. When I sign in with 'English' as language, I can login as easy as before. |
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@Snowman68 @TeBaMa - we released a new version of Tasking Manager to fix the language related crash issue. Please confirm if this works well for you. |
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Hi,
Sorry, but I still can't open the Trading Manager website :(
TeBaMa
Van: Ramya ***@***.***
Verzonden: woensdag 15 mei 2024 10:20
Aan: hotosm/tasking-manager
CC: TeBaMa; Mention
Onderwerp: Re: [hotosm/tasking-manager] Login failure (Issue #6424)
@Snowman68 <https://github.com/Snowman68> @TeBaMa
<https://github.com/TeBaMa> - we released a new version of Tasking Manager
to fix the language related crash issue
<#6425> . Please confirm if
this works well for you.
cc @manjitapandey <https://github.com/manjitapandey>
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Dear Ramya,
I have no more problem to log-in with the Dutch language setting selected
for the TaskManager website. 😁 🍀👍
Thanks for your help.
With kind regards,
Marvin de Hont / aka. Snowman68
Op wo 15 mei 2024 om 10:19 schreef Ramya ***@***.***>:
… @Snowman68 <https://github.com/Snowman68> @TeBaMa
<https://github.com/TeBaMa> - we released a new version of Tasking
Manager to fix the language related crash issue
<#6425>. Please confirm
if this works well for you.
cc @manjitapandey <https://github.com/manjitapandey>
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Dear Manjita Pandey and the whole team, Great work, I can open the trading manager and log in again. Cordial greetings, |
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Thanks for the confirmation @Snowman68 @TeBaMa - wishing you a great experience with Tasking Manager! |
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Addressed through #6426 and V4.7.3 release |
On May 8, I logged into the tasking manager to map and validate for project #16445.
A pop-up appeared to perform a software update, which I did.
I had to log in again but got a blank screen. Since then I also get a blank screen when I try to open the tasking manager.
How can I regain access to the tasking manager?
Thanks in advance.
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