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--- | ||
title: ci.jenkins.io scans outage | ||
date: 2023-06-05T14:00:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-05T23:59:59-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- ci.jenkins.io | ||
section: issue | ||
--- | ||
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A change in the GitHub REST API is responsible for a bug in the integration used by Jenkins to retrieve repository maintainers. | ||
Repository scans on [ci.jenkins.io](https://ci.jenkins.io) fail to retrieve pull requests. | ||
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The issue will require a new release of the [GitHub API library](https://github.com/hub4j/github-api/) and the [GitHub API plugin](https://plugins.jenkins.io/github-api/) that packages the library as a Jenkins plugin. | ||
A patched GitHub API has been installed on ci.jenkins.io while waiting for the release of the library and the plugin. | ||
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See the [help desk issue](https://github.com/jenkins-infra/helpdesk/issues/3617) to track progress. |
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--- | ||
title: ldap outage | ||
date: 2023-06-06T12:45:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-06T14:50:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: down | ||
affected: | ||
- infra.ci.jenkins.io | ||
- login repo.jenkins-ci.org (UI) | ||
- login accounts.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
The service has been restored, a misconfiguration was responsible for its outage. | ||
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[Initial message] | ||
ldap service is down so no authentification working on jira or controllers |
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--- | ||
title: Brownout of the 'jgit' mirrored repository in JFrog Artifactory (repo.jenkins-ci.org) | ||
date: 2023-06-08T12:30:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-08T13:00:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- repo.jenkins-ci.org | ||
- ci.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
Our experiment is now finished. Projects using the Eclipse `jgit` had errors downloading artefacts during the operation but it is back to normal | ||
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[Initial message] | ||
The mirror repository `jgit` in the JFrog Artifactory service <repo.jenkins-ci.org> will be restricted to only authenticated users the 8 June 2023 at 12:30UTC for 30 min. | ||
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This [planned brownout](https://en.wikipedia.org/wiki/Brownout_(software_engineering)) is a step of <https://github.com/jenkins-infra/helpdesk/issues/3599> to study the behavior of our builds. | ||
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There should be no impact, as the artifacts should be consumed through the `public` virtual repository but we cannot be 100% sure, hence this operation. |
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--- | ||
title: ldap.jenkins.io migration | ||
date: 2023-06-08T12:00:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-08T13:05:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- ldap.jenkins.io | ||
- accounts.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
Although the intended redirections from accounts.jenkins.io & accounts.jenkins-ci.org to status.jenkins.io didn't work as expected, the LDAP migration has been successfully completed, no service interruption. | ||
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[Initial message] | ||
A migration of the LDAP service (`ldap.jenkins.io` - used for Jenkins user authentication) from `prodpublick8s` cluster to `publick8s` cluster is planned today on Thursday 8th of June 2023 at 12h00 UTC. | ||
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In order to avoid any user base modification while migrating this service, [accounts.jenkins.io](https://accounts.jenkins.io) access will be disabled for less than an hour. | ||
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Although no downtime is expected, the following services might be impacted: | ||
- JFrog Artifactory (repo.jenkins-ci.org) | ||
- ci.jenkins.io | ||
- infra.ci.jenkins.io | ||
- release.ci.jenkins.io | ||
- trusted.ci.jenkins.io | ||
- cert.ci.jenkins.io | ||
- vpn.jenkins.io | ||
- issues.jenkins.io | ||
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More details on https://github.com/jenkins-infra/helpdesk/issues/3351#issuecomment-1576741071 |
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--- | ||
title: Outage on VM agents on ci.jenkins.io | ||
date: 2023-06-09T12:37:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-09T12:42:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- ci.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
revert disabled plugin and restart ci.jenkins.io | ||
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[Initial message] | ||
There is an outage on ci.jenkins.io since 12h35 UTC. | ||
following plugin removal there is a configuration as code error message. | ||
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https://github.com/jenkins-infra/helpdesk/issues/3573#issuecomment-1584503523 |
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content/issues/2023-06-12-mirrorbits-migration-to-publick8s.md
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--- | ||
title: mirrorbits migration | ||
date: 2023-06-12T12:00:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-12T13:30:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- get.jenkins.io | ||
- mirrors.jenkins.io | ||
- mirrors.jenkins-ci.org | ||
- fallback.get.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
Migration completed. | ||
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[Initial message] | ||
A migration of the "mirrorbits" service from `prodpublick8s` cluster to `publick8s` cluster is planned today on Monday 12st of June 2023 at 12h00 UTC. | ||
While there should not be any interruption, the corresponding service may be down for less than one hour. | ||
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More details on https://github.com/jenkins-infra/helpdesk/issues/3351#issuecomment-1586969797. |
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content/issues/2023-06-12-plugin-site-issues-migration-to-publick8s.md
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--- | ||
title: plugin-site-issues migration | ||
date: 2023-06-12T13:30:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-12T14:00:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- plugin-site-issues.jenkins.io | ||
- plugins.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
Migration completed. | ||
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[Initial message] | ||
A migration of the "plugin-site-issue" service (`plugin-site-issues.jenkins.io` - used by plugins.jenkins.io to retrieve release and issue information about a plugin) from `prodpublick8s` cluster to `publick8s` cluster is planned today on Monday 12st of June 2023 at 13h00 UTC. | ||
While there should not be any interruption, the corresponding service may be down for less than one hour, and plugins.jenkins.io may be impacted. | ||
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More details on https://github.com/jenkins-infra/helpdesk/issues/3351#issuecomment-1586972368. |
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content/issues/2023-06-13-jenkins-io-migration-to-publick8s.md
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--- | ||
title: jenkins.io migration | ||
date: 2023-06-13T09:25:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-13T10:10:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- www.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
Migration successfully completed, no service interruption. | ||
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[Initial message] | ||
A migration of [Jenkins website](https://www.jenkins.io) from `prodpublick8s` cluster to `publick8s` cluster is planned on Tuesday 13th of June 2023 at 12h00 UTC. | ||
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In order to avoid any concurrent updates, jenkins-infra/jenkins.io builds will be disabled for less than an hour. | ||
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More details on https://github.com/jenkins-infra/helpdesk/issues/3351#issuecomment-1588040182. |
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content/issues/2023-06-13-plugin-site-migration-to-publick8s.md
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--- | ||
title: plugins.jenkins.io migration | ||
date: 2023-06-13T08:00:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-13T09:15:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- plugins.jenkins.io | ||
section: issue | ||
--- | ||
|
||
[Final message] | ||
Migration successfully completed, no service interruption. | ||
|
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[Initial message] | ||
A migration of [the plugins site website](https://plugins.jenkins.io) from `prodpublick8s` cluster to `publick8s` cluster is planned on Tuesday 13th of June 2023 at 08h00 UTC. | ||
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In order to avoid any concurrent updates, jenkins-infra/plugin-site infra builds will be disabled for less than an hour. | ||
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More details on https://github.com/jenkins-infra/helpdesk/issues/3351#issuecomment-1588038925. |
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--- | ||
title: Maintenance on ci.jenkins.io | ||
date: 2023-06-14T12:00:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-14T13:00:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: down | ||
affected: | ||
- ci.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
The maintenance is ended. Advisory published: <https://www.jenkins.io/security/advisory/2023-06-14/>. | ||
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[Initial message] | ||
Maintenance on ci.jenkins.io, down for security advisory. (ref. <https://groups.google.com/g/jenkinsci-advisories/c/CD7La5U-dIQ>). |
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--- | ||
title: DigitalOcean outage | ||
date: 2023-06-21T11:45:00-00:00 | ||
resolved: true | ||
resolvedWhen: 2023-06-22T16:45:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: disrupted | ||
affected: | ||
- ci.jenkins.io | ||
section: issue | ||
--- | ||
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[Final message] | ||
Incident is reported officially by Digital Ocean and is finished: <https://status.digitalocean.com/incidents/bclmy32d12p0>. | ||
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We've restored all the nominal configuration after health-checking the clusters. | ||
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[Initial message] | ||
DigitalOcean infrastructure is having a network outage. | ||
We see a high rate of TCP errors on both Kubernetes clusters `doks` (agents for ci.jenkins.io) and `doks-public` (Artifact Caching Proxy for these agents). | ||
We are disabling temporarily agent scheduling in DigitalOcean: all ci.jenkins.io containers workload will run in AWS or Azure instead. | ||
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More details in <https://github.com/jenkins-infra/helpdesk/issues/3633>. |
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--- | ||
title: Jira (issues.jenkins.io) outage | ||
date: 2023-07-06T21:00:00-00:00 | ||
resolved: false | ||
resolvedWhen: 2023-07-06T23:00:00-00:00 | ||
# Possible severity levels: down, disrupted, notice | ||
severity: notice | ||
affected: | ||
- issues.jenkins.io | ||
section: issue | ||
--- | ||
The JIRA instance at issues.jenkins.io, managed by the Linux Foundation team, will be down for up to two hours beginning at 9:00 PM (UTC) Thursday July 6, 2023 so that it can be upgraded. |
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