Service batch isn't running but stale lock file exists #137

noamtahan · 2014-05-28T20:02:49Z

Hi All,
Something wrong with kaltura-batch service after machine restart.
kaltura 9.16 ; centos 6.5 X64.
[https://github.com//issues/124#issuecomment-44216130/]

[root@localhost ~]# service kaltura-batch restart
Shutting down:[FAILED]
Service Batch not running
Starting:[FAILED]
Service batch isn't running but stale lock file exists
Removing stale lock file at /opt/kaltura/log/batch/batch.pid
/usr/bin/php KGenericBatchMgr.class.php /usr/bin/php /opt/kaltura/app/configurations/batch >> /opt/kaltura/log/kaltura_batch.log 2>&1 &
[   OK  ]
[root@localhost ~]#

I didnt check it on older releases but what can be the reason for that?
the stale lock file exist even after restarting the machine

 /opt/kaltura/log/batch/batch.pid

but service batch isn't running?
Thanks,
Noam.

The text was updated successfully, but these errors were encountered:

daemonhunt · 2014-05-29T02:15:31Z

I fixed this issue on my instance simply by manually running:

/opt/kaltura/bin/kaltura-batch-config.sh

This just fixed batch and now it runs and restarts flawlessly.

Strangely, there was no batch.pid in my log files at all when I was getting this error. Not sure what was happening.

noamtahan · 2014-05-29T06:49:45Z

Hi @daemonhunt,
Thanks for your reply,
when I run the

/opt/kaltura/bin/kaltura-batch-config.sh

kaltura-batch process restarts and after it everything is working.
However, after restarting the machine this issue reoccurs.
In the kaltura-batch-config script the kaltura-batch restarting on line 84.

chkconfig httpd on
*/etc/init.d/kaltura-batch restart >/dev/null 2>&1*

So like I mentioned, After restarting the batch process everything work....

eemirtekin · 2014-05-30T08:45:17Z

Hi @noamtahan

when I run /opt/kaltura/bin/kaltura-batch-config.sh

kaltura-batch-9.16.0-1.noarch
base-config completed successfully, if you ever want to re-configure your system (e.g. change DB hostname) run the following script:

rm /opt/kaltura/app/base-config.lock

/opt/kaltura/bin/kaltura-base-config.sh

ERROR: could not retreive partner.admin_secret for id -1. It probably means you did not yet run /opt/kaltura/app/kaltura-base-config.sh yet. Please do.

Batch log

<2014-05-30 11:05:54 [1933674391] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1401432909
PHP Fatal error: Uncaught exception 'Zend_Config_Exception' with message 'Section 'kaltura.yasar.edu.tr' cannot be found in /opt/kaltura/app/cache//batch/config.ini' in /o$
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'kaltura.yasar.e...', true)
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(81): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(63): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150

How can I fix this problem;

Thanks a lot

KalturaCommunity-zz · 2014-05-30T09:51:17Z

Hello,

This would happen if the DB creation went badly.
The query that retreives the -1 secret is:
mysql> select admin_secret from partner where id=-1;

What does it return in your case?

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today!
http://connect.kaltura.com/registration

On Fri, 30 May 2014, eemirtekin wrote:

Hi @noamtahan

when I run /opt/kaltura/bin/kaltura-batch-config.sh

kaltura-batch-9.16.0-1.noarch
base-config completed successfully, if you ever want to re-configure your system (e.g. change DB hostname) run the following
script:
                                           rm /opt/kaltura/app/base-config.lock

                                         /opt/kaltura/bin/kaltura-base-config.sh
ERROR: could not retreive partner.admin_secret for id -1. It probably means you did not yet run
/opt/kaltura/app/kaltura-base-config.sh yet. Please do.

How can I fix this problem;

Thanks a lot

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b4dc509a42d98a1328de790bd0.gif]

eemirtekin · 2014-05-30T10:07:27Z

Hi~

[root@kaltura batch]# mysql -h $DB1_HOST -u $DB1_USER -p$DB1_PASS kaltura
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 3
Server version: 5.1.73 Source distribution

Oracle is a registered trademark of Oracle Corporation and/or its
affiliates. Other names may be trademarks of their respective
owners.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql> select admin_secret from partner where id=-1;
Empty set (0.00 sec)

mysql>

jessp01 · 2014-05-30T10:09:15Z

So, as suspected, the DB creation stage failed.
Please run:

kaltura-drop-db.sh

kaltura-config-all.sh

And if something fails, paste the output.

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today!
http://connect.kaltura.com/registration

On Fri, 30 May 2014, Emrah Emirtekin wrote:

Hi~

[root@kaltura batch]# mysql -h $DB1_HOST -u $DB1_USER -p$DB1_PASS kaltura
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 3
Server version: 5.1.73 Source distribution

Copyright (c) 2000, 2013, Oracle and/or its affiliates. All rights reserved.

Oracle is a registered trademark of Oracle Corporation and/or its
affiliates. Other names may be trademarks of their respective
owners.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql> select admin_secret from partner where id=-1;
Empty set (0.00 sec)

mysql>

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Reply to this email directly or view it onGitHub.[5270205__eyJzY29wZSI6Ik5ld3NpZXM6QmVhY29uIiwiZXhwaXJlcyI6MTcxNzA2MzY0NiwiZGF0YSI6eyJpZCI6MzMzMjMxOTd9fQ==--f97689f4ee3b23
2015d0a61b1995bf1937cab675.gif]

eemirtekin · 2014-05-30T10:22:22Z

Below are all the log

Populating DB with data.. please wait..
Output for /opt/kaltura/app/deployment/base/scripts/installPlugins.php being logged into /opt/kaltura/log/installPlugins.log

Archving logs to /opt/kaltura/log/log_30_05_14_13_11.tar.gz...
ERROR: we failed on something else..

generate.php.log;

PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218

installPlugins.log

PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218

kaltura_batch.log;

2014-05-30 11:40:22 [160846524] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at 1401438580
PHP Fatal error: Uncaught exception 'Zend_Config_Exception' with message 'Section 'kaltura.yasar.edu.tr' cannot be found in /opt/kaltura$
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...', 'kaltura.yasar.e..$
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(81): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(63): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150

2014-05-30 13:11:25 [0.042288] [127.0.0.1] [890389587] [API] [global] DEBUG: >------------------------------------- api_v3 -------------------------------------
2014-05-30 13:11:25 [0.000090] [127.0.0.1] [890389587] [API] [global] INFO: API-start pid:12425
2014-05-30 13:11:25 [0.001350] [127.0.0.1] [890389587] [API] [KalturaFrontController->run] DEBUG: Params [Array
(
[service] => system
[action] => ping
)
]
2014-05-30 13:11:25 [0.005004] [127.0.0.1] [890389587] [API] [KalturaDispatcher->dispatch] DEBUG: Dispatching service [system], action [ping], reqIndex [1] with params Array
(
)

2014-05-30 13:11:25 [0.019006] [127.0.0.1] [890389587] [API] [KalturaPDO->__construct] DEBUG: conn took - 0.00096607208251953 seconds to mysql:host=127.0.0.1;port=3306;dbname=kaltura;
2014-05-30 13:11:25 [0.000298] [127.0.0.1] [890389587] [API] [Propel::initConnection] NOTICE: total conn took 0.0013320446014404 mysql:host=127.0.0.1;port=3306;dbname=kaltura;
2014-05-30 13:11:25 [0.000422] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: /* kaltura.yasar.edu.tr[890389587][propel] / SELECT kuser.ID, kuser.LOGIN_DATA_ID, kuser.IS_ADMIN, kuser.SCREEN_NAME, kuser$
2014-05-30 13:11:25 [0.000457] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00035977363586426 seconds
2014-05-30 13:11:25 [0.000278] [127.0.0.1] [890389587] [API] [kPermissionManager::getFromCache] DEBUG: No cache value found for key [role_null_partner_null_internal_0]
2014-05-30 13:11:25 [0.007198] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: / kaltura.yasar.edu.tr[890389587][propel] / SELECT permission_to_permission_item.ID, permission_to_permission_item.PERMISS$
2014-05-30 13:11:25 [0.000516] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00041890144348145 seconds
2014-05-30 13:11:25 [0.000501] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: / kaltura.yasar.edu.tr[890389587][propel] */ SELECT permission.ID, permission.TYPE, permission.NAME, permission.FRIENDLY_NA$
2014-05-30 13:11:25 [0.000192] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00010919570922852 seconds
2014-05-30 13:11:25 [0.000131] [127.0.0.1] [890389587] [API] [kPermissionManager::storeInCache] DEBUG: New value stored in cache for key [role_null_partner_null_internal_0] map hash [1490d228bbdadf143cbde796de5a1e04]
2014-05-30 13:11:25 [0.000706] [127.0.0.1] [890389587] [API] [KalturaActionReflector->initService] DEBUG: Create or retrieve instance of action class [SystemService]
2014-05-30 13:11:25 [0.000106] [127.0.0.1] [890389587] [API] [kPermissionManager::isActionPermitted] ERR: Service is not permitted
2014-05-30 13:11:25 [0.000056] [127.0.0.1] [890389587] [API] [KalturaBaseService->isPermitted] ERR: Action is not permitted
2014-05-30 13:11:25 [0.000052] [127.0.0.1] [890389587] [API] [KalturaBaseService->isPermitted] ERR: Kaltura network is not allowed
2014-05-30 13:11:25 [0.000496] [127.0.0.1] [890389587] [API] [KalturaFrontController->getExceptionObject] ERR: exception 'KalturaAPIException' with message 'The access to service [system->ping] is forbidden' in /opt/kalt$
Stack trace:
#0 /opt/kaltura/app/api_v3/lib/KalturaActionReflector.php(251): KalturaBaseService->initService('system', 'system', 'ping')
#1 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(111): KalturaActionReflector->initService()
#2 /opt/kaltura/app/api_v3/lib/KalturaFrontController.php(111): KalturaDispatcher->dispatch('system', 'ping', Array)
#3 /opt/kaltura/app/api_v3/web/index.php(20): KalturaFrontController->run()
#4 {main}
2014-05-30 13:11:25 [0.000098] [127.0.0.1] [890389587] [API] [KalturaFrontController->serializeResponse] DEBUG: Serialize start
2014-05-30 13:11:25 [0.000632] [127.0.0.1] [890389587] [API] [KalturaFrontController->serializeResponse] DEBUG: Serialize took - 0.00061821937561035
2014-05-30 13:11:25 [0.000060] [127.0.0.1] [890389587] [API] [global] INFO: API-end [0.079900026321411]
2014-05-30 13:11:25 [0.000044] [127.0.0.1] [890389587] [API] [global] DEBUG: <------------------------------------- api_v3 -------------------------------------

kaltura_prog.log

2014-05-30 11:56:17 [0.646896] [127.0.0.1] [781720744] [PS2] [sfContext->initialize] INFO: {sfContext} initialization
2014-05-30 11:56:17 [0.000530] [127.0.0.1] [781720744] [PS2] [sfController->initialize] INFO: {sfController} initialization
2014-05-30 11:56:17 [0.000419] [127.0.0.1] [781720744] [PS2] [sfRouting->parse] INFO: {sfRouting} match route [kmc] "/kmc"
2014-05-30 11:56:17 [0.000083] [127.0.0.1] [781720744] [PS2] [sfWebRequest->loadParameters] INFO: {sfRequest} request parameters array ( 'module' => 'kmc', 'action' => 'kmc',)
2014-05-30 11:56:17 [0.000128] [127.0.0.1] [781720744] [PS2] [sfFrontWebController->dispatch] INFO: {sfController} dispatch request
2014-05-30 11:56:17 [0.006130] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter "sfRenderingFilter"
2014-05-30 11:56:17 [0.000069] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter "myHealthCheckAndSecurityFilter"
2014-05-30 11:56:17 [0.000073] [127.0.0.1] [781720744] [PS2] [myHealthCheckAndSecurityFilter->basicSecureRequest] WARN: basicSecureRequest: took [5.9604644775391E-6] seconds
2014-05-30 11:56:17 [0.000066] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter "sfCommonFilter"
2014-05-30 11:56:17 [0.000055] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter "sfFlashFilter"
2014-05-30 11:56:17 [0.000061] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter "sfExecutionFilter"
2014-05-30 11:56:17 [0.002789] [127.0.0.1] [781720744] [PS2] [sfView->initialize] INFO: {sfView} initialize view for "kmc/kmc"
2014-05-30 11:56:17 [0.005529] [127.0.0.1] [781720744] [PS2] [sfPHPView->renderFile] INFO: {sfView} render "/opt/kaltura/app/alpha/apps/kaltura/modules/kmc/templates/kmcSuccess.php"
2014-05-30 11:56:17 [0.002837] [127.0.0.1] [781720744] [PS2] [sfPHPView->decorate] INFO: {sfView} decorate content with "/opt/kaltura/app/alpha/apps/kaltura/templates/kmclayout.php"
2014-05-30 11:56:17 [0.000086] [127.0.0.1] [781720744] [PS2] [sfPHPView->renderFile] INFO: {sfView} render "/opt/kaltura/app/alpha/apps/kaltura/templates/kmclayout.php"
2014-05-30 11:56:17 [0.001395] [127.0.0.1] [781720744] [PS2] [sfRenderingFilter->execute] INFO: {sfFilter} render to client
2014-05-30 11:56:17 [0.000072] [127.0.0.1] [781720744] [PS2] [sfWebResponse->sendHttpHeaders] INFO: {sfResponse} send status "HTTP/1.0 200 OK"
2014-05-30 11:56:17 [0.000062] [127.0.0.1] [781720744] [PS2] [sfWebResponse->sendHttpHeaders] INFO: {sfResponse} send header "Content-Type": "text/html; charset=utf-8"
2014-05-30 11:56:17 [0.000057] [127.0.0.1] [781720744] [PS2] [sfResponse->sendContent] INFO: {sfResponse} send content (3210 o)

kaltura_apache_errors.log

[Fri May 30 11:56:17 2014] [error] [client 127.0.0.1] PHP Fatal error: Uncaught exception 'Infra_Exception' with message 'Kaltura client not found, maybe it wasn't generated' in /opt/kaltura/app/ui_infra/InfraBootstrapper.php:31\nStack trace:\n#0
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Application/Bootstrap/BootstrapAbstract.php(662): InfraBootstrapper->_initClient()\n#1
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Application/Bootstrap/BootstrapAbstract.php(615):
Zend_Application_Bootstrap_BootstrapAbstract->_executeResource('client')\n#2
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Application/Bootstrap/BootstrapAbstract.php(579):
Zend_Application_Bootstrap_BootstrapAbstract->_bootstrap(NULL)\n#3
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Application.php(347):
Zend_Application_Bootstrap_BootstrapAbstract->bootstrap(NULL)\n#4 /opt/kaltura/app/admin_console/web/index.php(37):
Zend_Application->bootstrap()\n#5 {main}\n thrown in /opt/kaltura/app/ui_infra/InfraBootstrapper.php on line 31

kaltura_populate.log

[2014-05-30 11:05:54]failed to connect [1] [0.00046086311340332] mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;
PHP Fatal error: Uncaught exception 'PropelException' with message 'Unable to open PDO connection dsn[mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;] user[kaltura] password[7rJU$
Stack trace:
#0 /opt/kaltura/app/vendor/propel/Propel.php(532): Propel::initConnection(Array, 'sphinx_log')
#1 /opt/kaltura/app/alpha/apps/kaltura/lib/myDbHelper.class.php(29): Propel::getConnection('sphinx_log')
#2 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(20): myDbHelper::getConnection('sphinx_log')
#3 /opt/kaltura/app/plugins/sphinx_search/lib/model/om/BaseSphinxLogServerPeer.php(343): SphinxLogServerPeer::alternativeCon(NULL, 0)
#4 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(36): BaseSphinxLogServerPeer::doSelect(Object(Criteria), NULL)
#5 /opt/kaltura/app/plugins/sphinx_search/scripts/popula in /opt/kaltura/app/vendor/propel/Propel.php on line 649
PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218
PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218

KalturaCommunity-zz · 2014-05-30T10:27:24Z

I would recommend removing and reinstalling. Seems a lot of things are
dysfunctional.

kaltura-drop-db.sh

yum remove "kaltura"

rm -rf /opt/kaltura

yum install kaltura-server

kaltura-config-all.sh

At each step, look closely for errors and paste them here.

Thanks,

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today!
http://connect.kaltura.com/registration

On Fri, 30 May 2014, Emrah Emirtekin wrote:

Below are all the log

Populating DB with data.. please wait..
Output for /opt/kaltura/app/deployment/base/scripts/installPlugins.php being logged into /opt/kaltura/log/installPlugins.log

Archving logs to /opt/kaltura/log/log_30_05_14_13_11.tar.gz...
ERROR: we failed on something else..

generate.php.log;

PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218

installPlugins.log

PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218

kaltura_batch.log;

2014-05-30 11:40:22 [160846524] [KSchedulerConfig->load] NOTICE: loading configuration /opt/kaltura/app/configurations/batch at
1401438580
PHP Fatal error: Uncaught exception 'Zend_Config_Exception' with message 'Section 'kaltura.yasar.edu.tr' cannot be found in
/opt/kaltura$
Stack trace:
#0 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(59): Zend_Config_Ini->__construct('/opt/kaltura/ap...',
'kaltura.yasar.e..$
#1 /opt/kaltura/app/batch/scheduler/KSchedulerConfig.class.php(42): KSchedulerConfig->load()
#2 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(81): KSchedulerConfig->__construct('/opt/kaltura/ap...')
#3 /opt/kaltura/app/batch/scheduler/KGenericScheduler.class.php(63): KGenericScheduler->loadConfig('/opt/kaltura/ap...')
#4 /opt/kaltura/app/batch/KGenericBatchMgr.class.php(37): KGenericScheduler->__construct('/usr/bin/php', '/opt/kaltura/ap...')
#5 {main}
thrown in /opt/kaltura/app/vendor/ZendFramework/library/Zend/Config/Ini.php on line 150

2014-05-30 13:11:25 [0.042288] [127.0.0.1] [890389587] [API] [global] DEBUG: >------------------------------------- api_v3

2014-05-30 13:11:25 [0.000090] [127.0.0.1] [890389587] [API] [global] INFO: API-start pid:12425
2014-05-30 13:11:25 [0.001350] [127.0.0.1] [890389587] [API] [KalturaFrontController->run] DEBUG: Params [Array
(
[service] => system
[action] => ping
)
]
2014-05-30 13:11:25 [0.005004] [127.0.0.1] [890389587] [API] [KalturaDispatcher->dispatch] DEBUG: Dispatching service [system],
action [ping], reqIndex [1] with params Array
(
)

2014-05-30 13:11:25 [0.019006] [127.0.0.1] [890389587] [API] [KalturaPDO->__construct] DEBUG: conn took - 0.00096607208251953
seconds to mysql:host=127.0.0.1;port=3306;dbname=kaltura;
2014-05-30 13:11:25 [0.000298] [127.0.0.1] [890389587] [API] [Propel::initConnection] NOTICE: total conn took 0.0013320446014404
mysql:host=127.0.0.1;port=3306;dbname=kaltura;
2014-05-30 13:11:25 [0.000422] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: /*
kaltura.yasar.edu.tr[890389587][propel] / SELECT kuser.ID, kuser.LOGIN_DATA_ID, kuser.IS_ADMIN, kuser.SCREEN_NAME, kuser$
2014-05-30 13:11:25 [0.000457] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00035977363586426
seconds
2014-05-30 13:11:25 [0.000278] [127.0.0.1] [890389587] [API] [kPermissionManager::getFromCache] DEBUG: No cache value found for
key [role_null_partner_null_internal_0]
2014-05-30 13:11:25 [0.007198] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: /
kaltura.yasar.edu.tr[890389587][propel] / SELECT permission_to_permission_item.ID, permission_to_permission_item.PERMISS$
2014-05-30 13:11:25 [0.000516] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00041890144348145
seconds
2014-05-30 13:11:25 [0.000501] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: /
kaltura.yasar.edu.tr[890389587][propel] */ SELECT permission.ID, permission.TYPE, permission.NAME, permission.FRIENDLY_NA$
2014-05-30 13:11:25 [0.000192] [127.0.0.1] [890389587] [API] [KalturaStatement->execute] DEBUG: Sql took - 0.00010919570922852
seconds
2014-05-30 13:11:25 [0.000131] [127.0.0.1] [890389587] [API] [kPermissionManager::storeInCache] DEBUG: New value stored in cache
for key [role_null_partner_null_internal_0] map hash [1490d228bbdadf143cbde796de5a1e04]
2014-05-30 13:11:25 [0.000706] [127.0.0.1] [890389587] [API] [KalturaActionReflector->initService] DEBUG: Create or retrieve
instance of action class [SystemService]
2014-05-30 13:11:25 [0.000106] [127.0.0.1] [890389587] [API] [kPermissionManager::isActionPermitted] ERR: Service is not permitted
2014-05-30 13:11:25 [0.000056] [127.0.0.1] [890389587] [API] [KalturaBaseService->isPermitted] ERR: Action is not permitted
2014-05-30 13:11:25 [0.000052] [127.0.0.1] [890389587] [API] [KalturaBaseService->isPermitted] ERR: Kaltura network is not allowed
2014-05-30 13:11:25 [0.000496] [127.0.0.1] [890389587] [API] [KalturaFrontController->getExceptionObject] ERR: exception
'KalturaAPIException' with message 'The access to service [system->ping] is forbidden' in /opt/kalt$
Stack trace:
#0 /opt/kaltura/app/api_v3/lib/KalturaActionReflector.php(251): KalturaBaseService->initService('system', 'system', 'ping')
#1 /opt/kaltura/app/api_v3/lib/KalturaDispatcher.php(111): KalturaActionReflector->initService()
#2 /opt/kaltura/app/api_v3/lib/KalturaFrontController.php(111): KalturaDispatcher->dispatch('system', 'ping', Array)
#3 /opt/kaltura/app/api_v3/web/index.php(20): KalturaFrontController->run()
#4 {main}
2014-05-30 13:11:25 [0.000098] [127.0.0.1] [890389587] [API] [KalturaFrontController->serializeResponse] DEBUG: Serialize start
2014-05-30 13:11:25 [0.000632] [127.0.0.1] [890389587] [API] [KalturaFrontController->serializeResponse] DEBUG: Serialize took -
0.00061821937561035
2014-05-30 13:11:25 [0.000060] [127.0.0.1] [890389587] [API] [global] INFO: API-end [0.079900026321411]

2014-05-30 13:11:25 [0.000044] [127.0.0.1] [890389587] [API] [global] DEBUG: <------------------------------------- api_v3

kaltura_prog.log

2014-05-30 11:56:17 [0.646896] [127.0.0.1] [781720744] [PS2] [sfContext->initialize] INFO: {sfContext} initialization
2014-05-30 11:56:17 [0.000530] [127.0.0.1] [781720744] [PS2] [sfController->initialize] INFO: {sfController} initialization
2014-05-30 11:56:17 [0.000419] [127.0.0.1] [781720744] [PS2] [sfRouting->parse] INFO: {sfRouting} match route [kmc] "/kmc"
2014-05-30 11:56:17 [0.000083] [127.0.0.1] [781720744] [PS2] [sfWebRequest->loadParameters] INFO: {sfRequest} request parameters
array ( 'module' => 'kmc', 'action' => 'kmc',)
2014-05-30 11:56:17 [0.000128] [127.0.0.1] [781720744] [PS2] [sfFrontWebController->dispatch] INFO: {sfController} dispatch
request
2014-05-30 11:56:17 [0.006130] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter
"sfRenderingFilter"
2014-05-30 11:56:17 [0.000069] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter
"myHealthCheckAndSecurityFilter"
2014-05-30 11:56:17 [0.000073] [127.0.0.1] [781720744] [PS2] [myHealthCheckAndSecurityFilter->basicSecureRequest] WARN:
basicSecureRequest: took [5.9604644775391E-6] seconds
2014-05-30 11:56:17 [0.000066] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter
"sfCommonFilter"
2014-05-30 11:56:17 [0.000055] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter
"sfFlashFilter"
2014-05-30 11:56:17 [0.000061] [127.0.0.1] [781720744] [PS2] [sfFilterChain->execute] INFO: {sfFilter} executing filter
"sfExecutionFilter"
2014-05-30 11:56:17 [0.002789] [127.0.0.1] [781720744] [PS2] [sfView->initialize] INFO: {sfView} initialize view for "kmc/kmc"
2014-05-30 11:56:17 [0.005529] [127.0.0.1] [781720744] [PS2] [sfPHPView->renderFile] INFO: {sfView} render
"/opt/kaltura/app/alpha/apps/kaltura/modules/kmc/templates/kmcSuccess.php"
2014-05-30 11:56:17 [0.002837] [127.0.0.1] [781720744] [PS2] [sfPHPView->decorate] INFO: {sfView} decorate content with
"/opt/kaltura/app/alpha/apps/kaltura/templates/kmclayout.php"
2014-05-30 11:56:17 [0.000086] [127.0.0.1] [781720744] [PS2] [sfPHPView->renderFile] INFO: {sfView} render
"/opt/kaltura/app/alpha/apps/kaltura/templates/kmclayout.php"
2014-05-30 11:56:17 [0.001395] [127.0.0.1] [781720744] [PS2] [sfRenderingFilter->execute] INFO: {sfFilter} render to client
2014-05-30 11:56:17 [0.000072] [127.0.0.1] [781720744] [PS2] [sfWebResponse->sendHttpHeaders] INFO: {sfResponse} send status
"HTTP/1.0 200 OK"
2014-05-30 11:56:17 [0.000062] [127.0.0.1] [781720744] [PS2] [sfWebResponse->sendHttpHeaders] INFO: {sfResponse} send header
"Content-Type": "text/html; charset=utf-8"
2014-05-30 11:56:17 [0.000057] [127.0.0.1] [781720744] [PS2] [sfResponse->sendContent] INFO: {sfResponse} send content (3210 o)

kaltura_apache_errors.log

[Fri May 30 11:56:17 2014] [error] [client 127.0.0.1] PHP Fatal error: Uncaught exception 'Infra_Exception' with message 'Kaltura
client not found, maybe it wasn't generated' in /opt/kaltura/app/ui_infra/InfraBootstrapper.php:31\nStack trace:\n#0
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Application/Bootstrap/BootstrapAbstract.php(662):
InfraBootstrapper->_initClient()\n#1
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Application/Bootstrap/BootstrapAbstract.php(615):
Zend_Application_Bootstrap_BootstrapAbstract->_executeResource('client')\n#2
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Application/Bootstrap/BootstrapAbstract.php(579):
Zend_Application_Bootstrap_BootstrapAbstract->_bootstrap(NULL)\n#3
/opt/kaltura/app/vendor/ZendFramework/library/Zend/Application.php(347):
Zend_Application_Bootstrap_BootstrapAbstract->bootstrap(NULL)\n#4 /opt/kaltura/app/admin_console/web/index.php(37):
Zend_Application->bootstrap()\n#5 {main}\n thrown in /opt/kaltura/app/ui_infra/InfraBootstrapper.php on line 31

kaltura_populate.log

[2014-05-30 11:05:54]failed to connect [1] [0.00046086311340332] mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;
PHP Fatal error: Uncaught exception 'PropelException' with message 'Unable to open PDO connection
dsn[mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;] user[kaltura] password[7rJU$
Stack trace:
#0 /opt/kaltura/app/vendor/propel/Propel.php(532): Propel::initConnection(Array, 'sphinx_log')
#1 /opt/kaltura/app/alpha/apps/kaltura/lib/myDbHelper.class.php(29): Propel::getConnection('sphinx_log')
#2 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(20): myDbHelper::getConnection('sphinx_log')
#3 /opt/kaltura/app/plugins/sphinx_search/lib/model/om/BaseSphinxLogServerPeer.php(343): SphinxLogServerPeer::alternativeCon(NULL,
0)
#4 /opt/kaltura/app/plugins/sphinx_search/lib/model/SphinxLogServerPeer.php(36):
BaseSphinxLogServerPeer::doSelect(Object(Criteria), NULL)
#5 /opt/kaltura/app/plugins/sphinx_search/scripts/popula in /opt/kaltura/app/vendor/propel/Propel.php on line 649
PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218
PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218

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504ecccce944fc255b4292e24d.gif]

eemirtekin · 2014-05-30T14:00:10Z

Hi~

i install again but;

Configuring your Kaltura DB...

Checking MySQL version..
Ver 5.1.73 found compatible

CREATE USER kaltura;
CREATE USER etl;
CREATE DATABASE kaltura;
CREATE DATABASE kaltura_sphinx_log;
CREATE DATABASE kalturadw;
CREATE DATABASE kalturadw_ds;
CREATE DATABASE kalturadw_bisources;
CREATE DATABASE kalturalog;
Checking connectivity to needed daemons...
Connectivity test passed:)
Cleaning cache..
Populating DB with data.. please wait..
Output for /opt/kaltura/app/deployment/base/scripts/installPlugins.php being logged into /opt/kaltura/log/installPlugins.log

    Archving logs to /opt/kaltura/log/log_30_05_14_09_19.tar.gz...

ERROR: we failed on something else..

/opt/kaltura/log/installPlugins.log

PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218

KalturaCommunity-zz · 2014-05-30T16:10:00Z

Hello,

As discussed I connected to your machine.
Following the same proc I suggested before, I ran:
[root@kaltura ~]# kaltura-drop-db.sh
[root@kaltura ~]# kaltura-config-all.sh /tmp/kaltura_30_05_09_15.ans

And all seems to work well.

Thanks,

May the source be with you,

Jess Portnoy

Join us for Kaltura Connect 2014, June 16-18, NYC. Register today!
http://connect.kaltura.com/registration

On Fri, 30 May 2014, Emrah Emirtekin wrote:

Hi~

i install again but;

Configuring your Kaltura DB...

Checking MySQL version..
Ver 5.1.73 found compatible

CREATE USER kaltura;
CREATE USER etl;
CREATE DATABASE kaltura;
CREATE DATABASE kaltura_sphinx_log;
CREATE DATABASE kalturadw;
CREATE DATABASE kalturadw_ds;
CREATE DATABASE kalturadw_bisources;
CREATE DATABASE kalturalog;
Checking connectivity to needed daemons...
Connectivity test passed:)
Cleaning cache..
Populating DB with data.. please wait..
Output for /opt/kaltura/app/deployment/base/scripts/installPlugins.php being logged into /opt/kaltura/log/installPlugins.log
Archving logs to /opt/kaltura/log/log_30_05_14_09_19.tar.gz...
ERROR: we failed on something else..

/opt/kaltura/log/installPlugins.log

PHP Fatal error: Call to undefined method kConf::getInternal() in /opt/kaltura/app/alpha/config/kConf.php on line 218

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jessp01 closed this as completed May 30, 2014

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Service batch isn't running but stale lock file exists #137

Service batch isn't running but stale lock file exists #137

noamtahan commented May 28, 2014

daemonhunt commented May 29, 2014

noamtahan commented May 29, 2014

eemirtekin commented May 30, 2014

KalturaCommunity-zz commented May 30, 2014

eemirtekin commented May 30, 2014

jessp01 commented May 30, 2014

eemirtekin commented May 30, 2014

KalturaCommunity-zz commented May 30, 2014

2014-05-30 13:11:25 [0.042288] [127.0.0.1] [890389587] [API] [global] DEBUG: >------------------------------------- api_v3

2014-05-30 13:11:25 [0.000044] [127.0.0.1] [890389587] [API] [global] DEBUG: <------------------------------------- api_v3

eemirtekin commented May 30, 2014

KalturaCommunity-zz commented May 30, 2014

Service batch isn't running but stale lock file exists #137

Service batch isn't running but stale lock file exists #137

Comments

noamtahan commented May 28, 2014

daemonhunt commented May 29, 2014

noamtahan commented May 29, 2014

eemirtekin commented May 30, 2014

rm /opt/kaltura/app/base-config.lock

/opt/kaltura/bin/kaltura-base-config.sh

KalturaCommunity-zz commented May 30, 2014

eemirtekin commented May 30, 2014

jessp01 commented May 30, 2014

kaltura-drop-db.sh

kaltura-config-all.sh

eemirtekin commented May 30, 2014

KalturaCommunity-zz commented May 30, 2014

kaltura-drop-db.sh

yum remove "kaltura"

rm -rf /opt/kaltura

yum install kaltura-server

kaltura-config-all.sh

2014-05-30 13:11:25 [0.042288] [127.0.0.1] [890389587] [API] [global] DEBUG: >------------------------------------- api_v3

2014-05-30 13:11:25 [0.000044] [127.0.0.1] [890389587] [API] [global] DEBUG: <------------------------------------- api_v3

eemirtekin commented May 30, 2014

KalturaCommunity-zz commented May 30, 2014