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Recordings saved with no file type #57

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bradjwilson opened this issue Nov 28, 2022 · 10 comments
Closed

Recordings saved with no file type #57

bradjwilson opened this issue Nov 28, 2022 · 10 comments

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@bradjwilson
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Problem

I cannot view recordings in Kerberos Agent.

I get this error:
error

After downloading the recording, it is saved as "video" with no file extension.

I can see and watch the recordings just fine in my Kerberos Hub

Troubleshooting Done

  • Updating docker image kerberos/agent:latest.
  • Removed passing of volumes from host to container.

Host Specs

  • Ubuntu 20.04 VM
@bradjwilson
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Seems to only happen when viewing agents in firefox.

@cedricve
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Thanks for reporting @bradjwilson, do you have some extensions missing for Firefox?

@bradjwilson
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I cannot find any extensions that help with embedded video playback in firefox.

It happens on both Ubuntu and macOS.

I tried running firefox in safe mode and doing clean installs, and the problem persists.

@yllekz
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yllekz commented Nov 29, 2022

Same issue. Broken in Firefox. Needs to work in Firefox. The camera's raw feed works in Firefox so it's an issue within this container only.

@skoobasteeve
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skoobasteeve commented Dec 10, 2022

Confirmed not working in Firefox, but I also wasn't able to play it in Chromium. Player loaded but no video.

Screenshot_20221209_192909

My downloaded videos all save as "Video" with no file extension, could be part of the issue? I can play them back locally without a problem.

@cedricve
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@skoobasteeve could be that the video is still recording, and therefore not playable. Can you confirm you could review older footages in chrome. We plan a bigger release next week with some additional features and capabilities. We will tackle the firefox issue. Will come back on this issue!

@skoobasteeve
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skoobasteeve commented Dec 17, 2022

@cedricve I can confirm that on Chromium it's not letting me play back completed recordings.

On another note, should I seeing thumbnails of the videos or is that a planned feature?

Thanks!

@skoobasteeve
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@cedricve Digging into it a little more, seems that it works fine in Google Chrome but not Chromium.

@cedricve
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thank you @skoobasteeve for additional feedback. We will redesign the media page indeed, the idea is that you will be able filter (like the old agent) and we load the first frame of the recording (=thumbnail). I believe something is going wrong with the content-type, I'll provide a fix asap.

@cedricve
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Looks like it fixed thanks to this commit: 9ec52d4. Closing please reopen if not the case for you.

Pull latest container version docker pull kerberos/agent:latest and re-run the container.

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4 participants