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Simple product videos display the thumbnail image rather than the embedded video player. #6360

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ntoombs19 opened this issue Aug 26, 2016 · 8 comments
Closed

Simple product videos display the thumbnail image rather than the embedded video player. #6360

ntoombs19 opened this issue Aug 26, 2016 · 8 comments
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bug report Component: Catalog Fixed in 2.2.x The issue has been fixed in 2.2 release line Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development

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@ntoombs19
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Preconditions

  1. Magento Version 2.1

Steps to reproduce

  1. Add a video to a configurable product and one of the simple products for that configurable product
  2. View that product on the frontend.
  3. Select the product configuration to display the simple product for which the video was added.
  4. Select the video slide in the gallery and try to play the video
  5. The slide will open up in full screen rather than playing the video.

Expected result

  1. The video should play normally on the simple product like it does on the configurable product.

Actual result

  1. http://take.ms/YrP7q
@picamator
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@ntoombs19 Thanks for reporting.
We've created internal ticket MAGETWO-57995 to fix it.

@veloraven veloraven added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Sep 2, 2016
@PetraSwed
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Still not working in 2.1.2. Any plans to fix this?

@AgenturSchroeder
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It is still broken. I can't use youtube or vimeo. Is there a workaround untill we wait?

@gavin9517
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Still not working in 2.1.3.

@erikhansen
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@magento - I have a couple of merchants experiencing this issue. Please provide an ETA on a fix.

@korostii korostii mentioned this issue May 4, 2017
Closed
@korostii korostii mentioned this issue Jun 29, 2017
Closed
@eduard-kistner eduard-kistner mentioned this issue Jul 3, 2017
Closed
cpartica pushed a commit that referenced this issue Jul 14, 2017
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
9efec7e 
…mage rather than the embedded video player. #6360
cpartica pushed a commit that referenced this issue Jul 14, 2017
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
1543c70 
…mage rather than the embedded video player. #6360
cpartica pushed a commit that referenced this issue Jul 14, 2017
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
8a22ae9 
…mage rather than the embedded video player. #6360
cpartica pushed a commit that referenced this issue Jul 14, 2017
@undefined-olha
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
381d04f 
…mage rather than the embedded video player. #6360
cpartica pushed a commit that referenced this issue Jul 14, 2017
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
d8ad9f7 
…mage rather than the embedded video player. #6360
cpartica pushed a commit that referenced this issue Jul 14, 2017
@undefined-olha
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
5a3e656 
…mage rather than the embedded video player. #6360

- fix case, when configurable product has no images and gallery strategy is set to 'prepend'
cpartica pushed a commit that referenced this issue Jul 14, 2017
@undefined-olha
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
5f0675b 
…mage rather than the embedded video player. #6360

- Fix test
cpartica pushed a commit that referenced this issue Jul 14, 2017
@VladimirZaets
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
26656f7 
…mage rather than the embedded video player. #6360
cpartica pushed a commit that referenced this issue Jul 14, 2017
@VladimirZaets
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
9120e36 
…mage rather than the embedded video player. #6360

- Conflicts:
- app/code/Magento/ProductVideo/view/frontend/web/js/fotorama-add-video-events.js
cpartica pushed a commit that referenced this issue Jul 14, 2017
@VladimirZaets
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
7c0045c 
…mage rather than the embedded video player. #6360
cpartica pushed a commit that referenced this issue Jul 14, 2017
@maxwhite-ua
MAGETWO-57995: [GITHUB] Simple product videos display the thumbnail i…
83058fe 
…mage rather than the embedded video player. #6360
cpartica pushed a commit that referenced this issue Jul 14, 2017
@slavvka
Merge pull request #1300 from magento-south/PRS
2c36da2 
Fixed issues:
- MAGETWO-57995 [GITHUB] Simple product videos display the thumbnail image rather than the embedded video player. #6360
- MAGETWO-57070 [GitHub] Locale\Format throws away country part, results in wrong number format #5073
- MAGETWO-69854 Can't set allowed or default currencies using config:set command
- MAGETWO-66627 [GitHub] Default Post Code is applied for all Order's addresses if zip is not required
- MAGETWO-66906 Deprecate setup:store-config:set command
- MAGETWO-67274 Can't set value using config:set on uninstalled instance
- MAGETWO-70294 [GitHub] Mass Actions with Childs don't work in CMS #9854
- MAGETWO-70216 Remove section i18n from shared file (config.php)
- MAGETWO-59514 Hard coded "tax_region_id" in the \Magento\Tax\Setup\InstallData
@magento-engcom-team magento-engcom-team added 2.1.x Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development bug report Component: Catalog labels Sep 11, 2017
@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Sep 11, 2017
@magento-engcom-team
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The issue has been fixed in MAGETWO-57995. Release 2.2.0
@ntoombs19 thank you for report

@magento-engcom-team magento-engcom-team added the Fixed in 2.2.x The issue has been fixed in 2.2 release line label Sep 20, 2017
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
cd6c087 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
ed1c05c 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
fe2988f 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
dcde436 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
4c8dbf2 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
d765eb1 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
c72b161 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
42cf374 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
MAGETWO-70606: [Backport] - [GITHUB] Simple product videos display th…
7df8989 
…e thumbnail image rather than the embedded video player. #6360 - for 2.1
magento-team pushed a commit that referenced this issue Oct 6, 2017
@VladimirZaets
Merge pull request #1558 from magento-tango/2.1-DEVELOP-PR
fdf7480 
Bugs
- MAGETWO-70892 [Backport] - [Google Tag Manager] Ajax "Add to Cart" / "Remove from Cart" do not fire any events - for 2.1
- MAGETWO-71398 Attribute values on store view level not searchable
- MAGETWO-69560 [Backport] - Out of stock configurable product displays with zero price - for 2.1
- MAGETWO-70606 [Backport] - [GITHUB] Simple product videos display the thumbnail image rather than the embedded video player. #6360 - for 2.1
@nmallepally
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nmallepally commented Jan 16, 2018 •
edited
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Hi,

I have updated to 2.2.2 version from 2.1.8 but the bug still appears.
it still shows as an image instead of a youtube embedded video.

on the load it shows up as video loading with video symbol and then it jumps and comes up as an image.
after loading

Is there any workaround or quick fix for this issue?.
it does not even work on updating to 2.2.2 v of Magento.

Environment:
php 7.0.24
Debian Jessie
Mysql 5.7
Apache 2.4

Steps to reproduce:
Upgrade from Magento 2.1.8v to Magento 2.2.2v
The video does not display on front-end for the configurable product.

Regards,
Navya

@pradeepkanaka
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pradeepkanaka commented Jan 13, 2022 •
edited
Loading

Im also facing the same issue, configured product's child product video is not playing. It displays as image.
v- 2.4.2-p1

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bug report Component: Catalog Fixed in 2.2.x The issue has been fixed in 2.2 release line Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development
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@erikhansen @ntoombs19 @veloraven @picamator @PetraSwed @gavin9517 @nmallepally @AgenturSchroeder @magento-engcom-team @pradeepkanaka