Uploading files from SD card simply does not work

[fwsGonzo]

Actual behaviour

I expect not to get an error message saying I dont have room to upload the files from my almost empty SD via my almost empty internal storage (which is where nextcloud is). I get an error message saying "Insufficient space to copy files ...". If I select "move the files" it works, but that's not what I want. I also can't for the life of me get auto-uploads to work from my SD card either. It seems there is a big problem with that on Android.

Expected behaviour

I expect it to work. Move works, copy doesn't.

Steps to reproduce

1. Go into folder
2. Press Upload
3. Select a 4mb image.
4. Get error message about insufficient space.

Environment data

Android version: 9
Device model: Stock Samsung S8
Nextcloud app version: 3.5.1
Nextcloud server version: 15, latest

I also tried going to the gallery and pressing Share on an image, then uploading it to a Nextcloud folder. Nothing happens. Image probably on SD card.

[nextcloud-android-bot]

GitMate.io thinks possibly related issues are #2630 (Upload not working correctly), #2142 (Not uploading many files), #20 (Store files on SD card), #1249 (Upload works - Auto-Upload does not), and #1393 (Upload while charging not working ).

[fwsGonzo]

It's now a day later, and the auto-upload feature has started working. I'll leave the issue open as I expect the same problem reappearing if I want to add new folders. Something to look into.

[nyex]

I'm using a rooted Moto G4 Play, LineageOS 14 with the Nextcloud app 3.6 and I'm having this issue of the auto-upload to work -- my photos are in the SD card. I also tried uploading something from the SD card and I got the same kind of warning: it says the local storage is full, so it cannot make the copy. It worked before (with the same phone, same config), so I guess for some reason the app lost the ability to properly read the SD card?

[ghost]

I was also able to replicate this behaviour with 15GiB of free space on the 'storage card'

[stale]

This request did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[leonnnn]

This is affecting me as well with version 3.6.2 of the nextcloud app.

[wiibaker]

Affects me as well. Using also Android Nextcloud app version 3.6.2

I had the situation that the SD card had less space available than the size of the video file (960mb) it was trying to Auto-Upoad. Once I freed space from the SD card it was able to Auto-Upload the file succesfully.

[leonnnn]

To be specific, this is the exact message I get when trying to upload my whole Camera folder (by selecting "Upload files" and then doing "Select all" in that folder, which lives on the SD card and contains 4299 images, 29.12 GB in total size):

"Insufficient space prevents copying the selected files into the Nextcloud folder. Would you like to move them there instead?"

I want to keep them on the SD card, though, so I’m unable to sync this folder.

30.81 GB of my 32 GB of my internal storage are used.
66.55 GB of my 183 GB of SD card storage are used.

Please let me know if there is any way to sync such large folders to Nextcloud or if there’s any way for me to assist with debugging this.

[stale]

This request did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

[tennox]

I would like to clarify / add to this issue as I think I'm having the same, but I would describe the issue like this:

Moved to #4465

[meika]

I have my Samsung S5 set up to put the camera taken photos onto the SD card. Autoupload is set up, but I get error message "Local storage full" in Uploads>Failed/pending restart screen in the Android Nextcoud client (this is a recent install after a factory reset of the Samsung S5). Now it actually has worked in the past, but I think not from the SD card. The "Local storage full" message is bizarre as the 16GB SD card has about 2GB on it.
I can share them via the nextcloud client to my nextcloud server from the SD card. No autoupload though, and this was the main reason I set up the nextcloud server (I've got over my disappointment that photos taken previous to the install of the client are not uploaded) (I wish I had the skills & time to help),

[lejallec]

Hi,
I found out that storing android app data on the sdcard itself solved the issue for me.
See on the screenshot below for the settings. I replaced the defaut local storage to sdcard itself and upload of 11Gb of files is now ongoing :-)
Hope it can help.

[maxirus]

Can confirm, using @lejallec's suggestion works. Changed the storage path to /data/users/0/..

[dietrichmd]

I can also confirm @lejallec's suggestion works on LG V60. Changed storage to use the SD Card and everything is nice now.

[piranha79]

Can confirm as well that @lejallec's suggestion works like a charm. 👍

[ianp5a]

This exact problem still persists today with me. No fix has arrived. Just a workaround that most users will never discover.
I have lots of space on my Nextcloud, my phone and my SD card, so the error message is wrong.
This is one of the main purposes of the app. So when that fails for no good reason, the app is useless.