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update from 13 to 13.01 NextCloud not working anymore #8965

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kevinsm opened this issue Mar 23, 2018 · 4 comments
Closed

update from 13 to 13.01 NextCloud not working anymore #8965

kevinsm opened this issue Mar 23, 2018 · 4 comments

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@kevinsm
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kevinsm commented Mar 23, 2018

Steps to reproduce

  1. Update via we
  2. restarts web
  3. nothing

Expected behaviour

Tell us what should happen
Next Cloud working

Actual behaviour

Tell us what happens instead
Nothing. Nothing in errorlogs. All silent. URL does not work anymore and I do not know why

Server configuration

Operating system:
centos 7

Web server:
Apache

Database:
SQLlite

PHP version:
5.6

Nextcloud version: (see Nextcloud admin page)
13.01

Updated from an older Nextcloud/ownCloud or fresh install:
update from 13

Where did you install Nextcloud from:
nextcloud website

Signing status:

Signing status
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one: local/smb/sftp/...

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log
Insert your Nextcloud log here

Browser log

Browser log
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...
@kevinsm
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kevinsm commented Mar 23, 2018

OK sorry my bad. Log says

"message":"Exception: {"Exception":"Symfony\\Component\\Routing\\Exception\\RouteNotFoundException","Message":"Unable to generate a URL for the named route \"theming.Theming.getLogo\" as such route does not exist.","Code":0,"Trace":"#0 \/var\/www\/html\/nextcloud\/lib\/private\/Route\/Router.php(337): Symfony\\Component\\Routing\\Generator\\UrlGenerator->generate('theming.Theming...', Array, 1)\n#1 \/var\/www\/html\/nextcloud\/lib\/private\/URLGenerator.php(79): OC\\Route\\Router->generate('theming.Theming...', Array)\n#2 \/var\/www\/html\/nextcloud\/apps\/theming\/lib\/ThemingDefaults.php(190): OC\\URLGenerator->linkToRoute('theming.Theming...')\n#3 \/var\/www\/html\/nextcloud\/lib\/public\/Defaults.php(187): OCA\\Theming\\ThemingDefaults->getLogo(true)\n#4 \/var\/www\/html\/nextcloud\/core\/templates\/layout.guest.php(34): OCP\\Defaults->getLogo()\n

@kevinsm
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kevinsm commented Mar 23, 2018

OK so after trying to restore to 13.0 and failed and go back to original its started to work! Maybe its an ownership problem. Anyway after upgrade I lost all apps I had added and the group folder!

@kevinsm
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kevinsm commented Mar 23, 2018

OK so apps where disabled and I had to re-enable all

No idea what happened there during the upgrade. Would appreciate a comment at your earliest for next time

Thanks

@MorrisJobke
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{"Exception":"Symfony\Component\Routing\Exception\RouteNotFoundException","Message":"Unable to generate a URL for the named route "theming.Theming.getLogo" as such route does not

Looks like something like #5890

No idea why it failed all out of a sudden and then worked, but nice that it works again.

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