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Unable to open AM4 file #5067

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faeluke opened this issue Mar 20, 2021 · 18 comments · Fixed by #5068
Closed

Unable to open AM4 file #5067

faeluke opened this issue Mar 20, 2021 · 18 comments · Fixed by #5068
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Duplicated Issue This issue already exists in the tracker.

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@faeluke
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faeluke commented Mar 20, 2021

Do not report Prusa3D Slic3r bugs here without confirming it is a problem on a development release of Slic3r, or your issue will be closed. Development builds of Slic3r. Prusa3D Issue Tracker

I would never!

Describe the bug
Sic3r does not open a specific set of AM4 files that I needed to print. Files open in Cura, If I save them in Cura as STL files they open fine.

To Reproduce
Steps to reproduce the behavior:
Open the file provided in the zip file attached

3D Model and Slic3r Configuration Export
Not required, since the file doesn't open

Expected behavior
Open the file

Screenshots
image

Desktop (please complete the following information):
MacOS 10.15.

Additional context
Using development release as the version supporting gyroid infill is not officially released

01-Spindle-Mount-65mm-2a.amf.zip

@lordofhyphens
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lordofhyphens commented Mar 20, 2021 via email

@faeluke
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faeluke commented Mar 20, 2021

I have no idea additional knowledge about the file. it can be opened in Cura. I have a workaround but was wondering if Slic3r should handle it directly? I can add it as a feature request instead. The extension was linked to Slic3r. I have attached the resultant STL file that Cura outputs.
Also note that when the file opens from double-clicking it, a new instance of Slic3r opens and does not display any error message.

01-Spindle-Mount-65mm-2a.stl.zip

One of two things (or both) should happen, an error message should be displayed if a file of this type
is opened, and or opening this type of file is added as a feature. 
Thanks for reaching out, I am sorry that I don't have any more data to share. I have more files like this if you need them.
Luke

@lordofhyphens
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lordofhyphens commented Mar 20, 2021 via email

@faeluke
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faeluke commented Mar 20, 2021

You are correct, it is compressed. That doesn't mean Slic3r should open and do nothing. Sorry, my incomplete understanding of the issue led me to report the wrong problem.

Now that we both have a better understanding of the issue:

Double-clicking a file with a .AM4 extension on my machine opens Slic3r
The file is opened
The data is displayed

Double-clicking this file opens Slic3r
Slic3r attempts to open the file
Nothing happens

When I use the open file dialog box inside Slic3r an error message occurs.

In the least, I expect the same invalid file dialog box to open and tell that the normal process occurred, but something was wrong with the file.

Thanks,

I will put in a feature request for Slic3r to process compressed files as Cura does.

@lordofhyphens
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lordofhyphens commented Mar 20, 2021 via email

@lordofhyphens lordofhyphens added the Duplicated Issue This issue already exists in the tracker. label Mar 20, 2021
@lordofhyphens
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Duplicate of #4511

@lordofhyphens lordofhyphens marked this as a duplicate of #4511 Mar 20, 2021
@lordofhyphens
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@lordofhyphens
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@faeluke as a workaround, decompress with 7zip or something and it should read.

@faeluke
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faeluke commented Mar 20, 2021 via email

@faeluke
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faeluke commented Mar 20, 2021 via email

@faeluke
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faeluke commented Mar 21, 2021 via email

@lordofhyphens
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lordofhyphens commented Mar 21, 2021

@faeluke Should load now after jenkins gets done building the PR.

Whenever this is live (expect ~20-30 minutes from this post). I had had an issue where I couldn't actually start the GUI and for some reason my tests were passing (which I'm looking into now); assuming I'm didn't actually hallucinate that.
https://dl.slic3r.org/dev/mac/jenkins/slic3r-quick-port-amf-18ddd3a36-osx-quick-port-amf.dmg

@lordofhyphens
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Apparently I hadn't fully added my tests from my old code. So now they pass and it works from the GUI.

@faeluke
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faeluke commented Mar 21, 2021

The link is not active, will look again in the AM.

Thanks for looking at it!!

@faeluke
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faeluke commented Mar 21, 2021

Not convinced you nailed it yet...

I just tested the release below and the file does not open.
slic3r-quick-port-amf-18ddd3a36-osx-quick-port-amf.dmg

@lordofhyphens
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@faeluke
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faeluke commented Mar 21, 2021 via email

@faeluke
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faeluke commented Nov 19, 2022 via email

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