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http://socket.io website is down #2870

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shivajivarma opened this issue Feb 21, 2017 · 37 comments
Closed

http://socket.io website is down #2870

shivajivarma opened this issue Feb 21, 2017 · 37 comments

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@shivajivarma
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http://socket.io website is down. Many people on social network are reporting the same.

@brenc
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brenc commented Feb 21, 2017

The site has been unreliable for a long time. If anyone is in need of the documentation, I believe it's all here:

https://github.com/socketio/socket.io/blob/master/docs/README.md

@dhamaniasad
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Could we get input from some maintainers here? I've faced issues with the site being unreliable before, and this problem is one that should not really exist.

@rauchg

@darrachequesne
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I'm currently working with @rauchg to restore the website, sorry for the inconvenience.

@leslielamprecht
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It's still down, thanks @darrachequesne for trying to get it back online ....

@rauchg
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rauchg commented Feb 25, 2017 via email

@Swinkid
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Swinkid commented Feb 25, 2017

@rauchg We could possibly host the site via GitHub pages. I wouldn't mind help maintain this.

Alex

@PC-HUB
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PC-HUB commented Feb 25, 2017

I'm desperately waiting for the site to get restored...take your time and restore it soon 👍

@sdaitzman
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Everyone can view the website for now at archive.org

@askdesigners
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Really?!? Site is down for an entire week?

@Swinkid
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Swinkid commented Feb 27, 2017

@askdesigners I don't see why it matters. Documentation - which is better than the websites version is available within the GitHub repository. This includes examples.

@MickL
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MickL commented Feb 27, 2017 via email

@cuduy197
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Still down :(

@eljefedelrodeodeljefe
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What is the problem?

@rauchg
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rauchg commented Feb 28, 2017 via email

@darrachequesne
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The site should be up again: https://socket.io/

If anyone wants to contribute, the source is here: https://github.com/socketio/socket.io-website/tree/new-website (hosted on now.sh, thanks to @rauchg 👍 )

@joshkoenig
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Still down, at least from here. Lots of reports on twitter as well.

Also looks like there's a good bit of code floating around (e.g. slackin) that references the library via CDN, which is also failing now as well.

@sambengtson
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Having issues as well accessing CDN. Specifically, cdn-orig.socket.io

@jinwho
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jinwho commented Mar 2, 2017

website still not working...

@domoritz
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domoritz commented Mar 2, 2017

Neither the website, nor the CDN (e.g. https://cdn.socket.io/socket.io-1.4.5.js) are working for me right now. Are they hosted on the same server?

@askdesigners
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@Swinkid Well is certainly makes this project look pretty sloppy. If the team of contributors can't be fucked to fix a simple website, how quickly will other bugs in the library get addressed?

C'mon. While the documentation is in the repo, a lot of new users (like me) are going to come along and nope right out. It makes the status of everything look very suspect.

@dhamaniasad
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I have to agree with @askdesigners. This incident does not inspire confidence, and I think I should keep my eye out for needing to switch in the near-future, as this reeks of potential abandonware.

This was referenced Mar 3, 2017
@sdaitzman
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I agree with @askdesigners and @dhamaniasad. In a world where it literally takes minutes to get a website up (seconds as a .github.io etc.) it is concerning that such a major project would take this long to get documentation up.

@arswaw
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arswaw commented Mar 3, 2017

I'm curious as to the specific reason why the website is taking so long to be restored. At the very least, couldn't you place a message that says 'Down for maintenance, please refer to this archive.org link in the meantime'.

It's better than nothing.

@barryvdh
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barryvdh commented Mar 3, 2017

See #2823 (comment)

Long story short: the domain is not managed by me anymore, but by
Automattic, and there have been some communication issues that have made
this process a lot more complicated than it should have been.
I apologize for the service disruption. The CDN should be coming back up
shortly.

@arswaw
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arswaw commented Mar 3, 2017

Well, there you go.

@sapraaman
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Still down

@arswaw
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arswaw commented Mar 7, 2017

Perpetually

@sdaitzman
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I can have a mirror up in 30 seconds. Why have the developers not done so? Even if it were a different domain entirely, would be preferable. This project gets brought up at almost every hackathon I go to, and now beginners cannot find the docs???

Developers of the project, I mean you no undue disrespect, but this suggests that it may be time to fork the project and put it under new and open management given its importance to the ecosystem.

@barryvdh
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barryvdh commented Mar 7, 2017

@sdaitzman The docs are right in the repo: https://github.com/socketio/socket.io/tree/master/docs

I think @darrachequesne is very active currently, but he doesn't have control over the domain.

@MickL
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MickL commented Mar 7, 2017

The docs are not complete. Tutorial is linking to the website.

What about an alternative domain as a quickfix?

@arswaw
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arswaw commented Mar 7, 2017

@MickL You can try archive.org for now.

And I agree with @sdaitzman with regards to new management. A project of this importance needs to have full and complete documentation, and a website. A Github repo is not enough.

@darrachequesne
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Well, there is one already: https://socketio.now.sh/ (with source here: https://github.com/socketio/socket.io-website/tree/new-website)

I still hope we can restore the old Wordpress website, but that takes waaay longer than expected.

@Orbyt
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Orbyt commented Mar 7, 2017

Why is this even an issue? The site has been down for months. I understand that some of the documentation text is available in the respective repositories, but many of the very useful tutorials and getting started documentation is not.

I have never seen such a popular open source project managed so poorly.

That said, I am not one to carp without offering my assistance or a solution. What can we as a community do to finally resolve this trivial issue? Is it money for hosting? Time?

Who is in charge of the site?

@arswaw
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arswaw commented Mar 7, 2017

@Orbyt Apparently not the core maintainers. Somebody else manages the domain. I know that @darrachequesne linked a working site. But I don't know who to contact about getting the socket.io domain to temporarily redirect to that site, (or archive.org) while the main site is being repaired.

@Jabark
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Jabark commented Mar 9, 2017

I believe this can now be closed: https://socket.io/

@DJCMBear
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DJCMBear commented Mar 9, 2017

Whoever has access to the source code of the website, update the action attribute for the MailChimp form to https, it is currently using http and causing the https to be labeled as insecure due to mixed content.

@MickL
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MickL commented Mar 14, 2017

Is this the latest version of the website? Docs are linking to GitHub. I liked the docs on the website a lot more.

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