Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Strapi Cloud: extension of period before project deletion when suspended #1969

Merged
merged 2 commits into from
Jan 24, 2024
Merged

Strapi Cloud: extension of period before project deletion when suspended #1969

Changes from 1 commit
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
d564e2b
Add information about the period before project deletion when suspended
meganelacheny Jan 8, 2024
db3a1bb
Add more precisions about the emails sent before project cancellation
meganelacheny Jan 9, 2024
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 1 addition & 1 deletion docusaurus/docs/cloud/getting-started/usage-billing.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -72,7 +72,7 @@ If your project is suspended, you will no longer be able to access the applicati
You can view the status of your project in the [Projects](https://cloud.strapi.io/projects) section of your Strapi Cloud account and you will be notified by email.

:::warning
If you do not resolve the issue within 10 days, your suspended project will be deleted and all data will be permanently lost.
If you do not resolve the issue within 30 days, your suspended project will be deleted and all data will be permanently lost. To avoid this situation, you will be sent an email when your project becomes suspended, then another email every week to remind you to solve the issue. The last email will be sent to you the day before the deletion of the project.
:::

#### Project suspension after subscription cancellation
Expand Down