-
Notifications
You must be signed in to change notification settings - Fork 76
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
"unknown user" for Tesla4Business account. #194
Comments
This happens when the account has never used the mobile app before. This is most common for T4B accounts. Can you try having the same user login there? I know this isn't ideal - working on a long term solution. |
You should remove the users token here ASAP
…On Fri, Sep 6, 2024 at 15:05 themarch ***@***.***> wrote:
Hi, we asked the person to do this process but it was inconclusive.
We always get the same mistake.
Here is the user code:
EU_5037e8e358993e6dcde4bda62494174d142ae6e3785ccb04e584fcf25b4d
The bearer:
eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCIsImtpZCI6InE0dHg3Q1UyYzI2V1BiemwxZjZjanM3QnhzayJ9.
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.
dv1gMe5NH43tk8iJQgMZrV3UxoMJyGNcibNP2nVpHeKgbzDNvplHZcLPnNxLbBXzL-Vs7qnw8khuGDlCoyGBbDfFAoDo0na2tFmiluS4fAtfmFNmNOh_6zw8CABg02F3vTSHPawCMC7Uu7vOEEehbrhwO8cvUulqScLwaF8HRvm6YeLY6i2P-
zViJ8xjOwru2KmfJVb8oJnakuXYaOCQ74H-c4ufbdkUoojkG8PNDLgp1AZlLTBQb61fPC12gL__KxkUuCPwecVUEbVKkiFIYphmMktkE6L0-TyHdnm4tWPbXcbeIqpQRLjJ4vTXgHI_Q3JB164P6b6tSnoNjz2NIQ
And the refresh:
EU_dd48fb5f8cf1cd4a77a3061bc0c6988f5804e77c43ad9be50220f68c9c030d13
On Fri, Aug 30, 2024 at 7:13 PM Patrick Demers ***@***.***>
wrote:
> This happens when the account has never used the mobile app before. This
> is most common for T4B accounts. Can you try having the same user login
> there?
>
> I know this isn't ideal - working on a long term solution.
>
> —
> Reply to this email directly, view it on GitHub
> <
#194 (comment)>,
> or unsubscribe
> <
https://github.com/notifications/unsubscribe-auth/AJNDZ2TLGB7F726GYWC22ULZUCR3PAVCNFSM6AAAAABL373T42VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRSGAYDKNZZHE>
> .
> You are receiving this because you authored the thread.Message ID:
> ***@***.***>
>
—
Reply to this email directly, view it on GitHub
<#194 (comment)>,
or unsubscribe
<https://github.com/notifications/unsubscribe-auth/ABRFLPQCQVF2WRD5P7UZS4TZVGSATAVCNFSM6AAAAABL373T42VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMZUGAYDONBSGI>
.
You are receiving this because you are subscribed to this thread.Message
ID: ***@***.***>
|
damn i thought i was by email. thanks for the alert |
As you said, we asked the user to connect to the mobile app with his T4B access, but same problem. Here's our account-id and txId: client_id : 8832277ae4cc-4461-8396-127310129dc6 |
Hello,
We have a process that works by sending the link, then the user validates the accesses, we get the code then we have a bearer and a refresh.
Except that for people with a "Tesla4Business" account, we have a code then bearer / refresh, except that at each API call with this bearer we get: "unknown user". Is this because it's a business account? Do we have to use fleet-telemetry rather than the API? Thanks in advance @patrickdemers6 !
The text was updated successfully, but these errors were encountered: