ServiceNow Plugin for Steampipe

Use SQL to query sys_user, cmdb_ci, incident and more from ServiceNow.

• Get started →
• Documentation: Table definitions & examples
• Community: Join #steampipe on Slack →
• Get involved: Issues

Quick start

Install

Download and install the latest Steampipe plugin:

steampipe plugin install servicenow

Configure your credentials and config file.

Configure your account details in ~/.steampipe/config/servicenow.spc:

connection "servicenow" {
  plugin = "servicenow"

  # Your ServiceNow instance URL
  instance_url = "https://<your_servicenow_instance>.service-now.com"

  # Authentication information
  username = "john.hill"
  password = "j0t3-$j@H3"
}

Or through environment variables:

export SERVICENOW_INSTANCE_URL=https://<your_servicenow_instance>.service-now.com
export SERVICENOW_USERNAME=john.hill
export SERVICENOW_PASSWORD=j0t3-$j@H3

Run steampipe:

steampipe query

List new incidents on your ServiceNow instance:

select
  number,
  short_description,
  category,
  priority
from
  servicenow_incident
where
  state = 1;

+------------+---------------------------------------+----------+----------+
| number     | short_description                     | category | priority |
+------------+---------------------------------------+----------+----------+
| INC0000039 | Trouble getting to Oregon mail server | network  | 5        |
| INC0000046 | Can't access SFA software             | software | 3        |
| INC0009001 | Unable to post content on a Wiki page | inquiry  | 3        |
| INC0000057 | Performance problems with wifi        | inquiry  | 5        |
| INC0009005 | Email server is down.                 | software | 1        |
| INC0007002 | Need access to the common drive.      | inquiry  | 4        |
+------------+---------------------------------------+----------+----------+

Engines

This plugin is available for the following engines:

Engine	Description
Steampipe	The Steampipe CLI exposes APIs and services as a high-performance relational database, giving you the ability to write SQL-based queries to explore dynamic data. Mods extend Steampipe's capabilities with dashboards, reports, and controls built with simple HCL. The Steampipe CLI is a turnkey solution that includes its own Postgres database, plugin management, and mod support.
Postgres FDW	Steampipe Postgres FDWs are native Postgres Foreign Data Wrappers that translate APIs to foreign tables. Unlike Steampipe CLI, which ships with its own Postgres server instance, the Steampipe Postgres FDWs can be installed in any supported Postgres database version.
SQLite Extension	Steampipe SQLite Extensions provide SQLite virtual tables that translate your queries into API calls, transparently fetching information from your API or service as you request it.
Export	Steampipe Plugin Exporters provide a flexible mechanism for exporting information from cloud services and APIs. Each exporter is a stand-alone binary that allows you to extract data using Steampipe plugins without a database.
Turbot Pipes	Turbot Pipes is the only intelligence, automation & security platform built specifically for DevOps. Pipes provide hosted Steampipe database instances, shared dashboards, snapshots, and more.

Developing

Prerequisites:

• Steampipe
• Golang

Clone:

git clone https://github.com/turbot/steampipe-plugin-servicenow.git
cd steampipe-plugin-servicenow

Build, which automatically installs the new version to your ~/.steampipe/plugins directory:

make

Configure the plugin:

cp config/* ~/.steampipe/config
vi ~/.steampipe/config/servicenow.spc

Try it!

steampipe query
> .inspect servicenow

Further reading:

• Writing plugins
• Writing your first table

Open Source & Contributing

This repository is published under the Apache 2.0 (source code) and CC BY-NC-ND (docs) licenses. Please see our code of conduct. We look forward to collaborating with you!

Steampipe is a product produced from this open source software, exclusively by Turbot HQ, Inc. It is distributed under our commercial terms. Others are allowed to make their own distribution of the software, but cannot use any of the Turbot trademarks, cloud services, etc. You can learn more in our Open Source FAQ.

Get Involved

Join #steampipe on Slack →

Want to help but don't know where to start? Pick up one of the help wanted issues:

• Steampipe
• ServiceNow Plugin