[26120.2200 Dev] Opening a File Explorer window crashes Explorer #3884

Gxtod · 2024-11-04T07:39:27Z

when opening File Explorer, clicking on any folder with files on the desktop or on the disk freezes and then restarts File Explorer. Help me how to fix this problem, the update has some kind of bug and breaks the normal operation of the explorer

https://answers.microsoft.com/en-us/insider/forum/all/the-file-explorer-is-broken-and-does-not-work-in/53b674b6-020d-4e8f-a310-74ab3c258c97

`

<OSVersionInformation> 

	<WindowsNTVersion>10.0</WindowsNTVersion> 

	<Build>26120</Build> 

	<Product>(0x30): Windows 10 Pro</Product> 

	<Edition>Professional</Edition> 

	<BuildString>26100.2200.amd64fre.ge_release.240331-1435</BuildString> 

	<Revision>2200</Revision> 

	<Flavor>Multiprocessor Free</Flavor> 

	<Architecture>X64</Architecture> 

	<LCID>1049</LCID> 

	<BuildLayers> 

		<BuildLayer LayerName="26100.1.amd64fre.ge_release.240331-1435" OsMajorVersion="10" OsMinorVersion="0" BuildNumber="26120" QfeNumber="2200" IsTopLevel="1" IsChecked="0" BuildStamp="240331-1435" BuildBranch="ge_release" BuildArch="amd64" BuildLab="26100.ge_release.240331-1435" BuildLabEx="26100.1.amd64fre.ge_release.240331-1435"/> 

		<BuildLayer LayerName="26100.1.amd64fre.ge_release.240331-1435" OsMajorVersion="10" OsMinorVersion="0" BuildNumber="26120" QfeNumber="2200" IsTopLevel="0" IsChecked="0" BuildStamp="240331-1435" BuildBranch="ge_release" BuildArch="amd64" BuildLab="26100.ge_release.240331-1435" BuildLabEx="26100.1.amd64fre.ge_release.240331-1435"/> 

		<BuildLayer LayerName="26100.2200.amd64fre.ge_release_svc_betaflt_prod1.241016-1847" OsMajorVersion="10" OsMinorVersion="0" BuildNumber="26100" QfeNumber="2200" IsTopLevel="0" IsChecked="0" BuildStamp="241016-1847" BuildBranch="ge_release_svc_betaflt_prod1" BuildArch="amd64" BuildLab="26100.ge_release_svc_betaflt_prod1.241016-1847" BuildLabEx="26100.2200.amd64fre.ge_release_svc_betaflt_prod1.241016-1847"/> 

		<BuildLayer LayerName="26100.2200.amd64fre.ge_release_svc_betaflt_prod1.241016-1847" OsMajorVersion="10" OsMinorVersion="0" BuildNumber="26100" QfeNumber="2200" IsTopLevel="0" IsChecked="0" BuildStamp="241016-1847" BuildBranch="ge_release_svc_betaflt_prod1" BuildArch="amd64" BuildLab="26100.ge_release_svc_betaflt_prod1.241016-1847" BuildLabEx="26100.2200.amd64fre.ge_release_svc_betaflt_prod1.241016-1847"/> 

	</BuildLayers> 

</OSVersionInformation> 

<ProblemSignatures> 

	<EventType>AppHangB1</EventType> 

	<Parameter0>explorer.exe</Parameter0> 

	<Parameter1>10.0.26100.2200</Parameter1> 

	<Parameter2>717bf658</Parameter2> 

	<Parameter3>035f</Parameter3> 

	<Parameter4>134217728</Parameter4> 

</ProblemSignatures> 

<DynamicSignatures> 

	<Parameter1>10.0.26120.2.0.0.256.48</Parameter1> 

	<Parameter2>1049</Parameter2> 

	<Parameter22>035f80ad2538733a59fc281178830f27</Parameter22> 

	<Parameter23>0d8c</Parameter23> 

	<Parameter24>0d8c571a5466fbe7a66d973ac677f685</Parameter24> 

	<Parameter25>035f</Parameter25> 

	<Parameter26>035f80ad2538733a59fc281178830f27</Parameter26> 

	<Parameter27>0d8c</Parameter27> 

	<Parameter28>0d8c571a5466fbe7a66d973ac677f685</Parameter28> 

</DynamicSignatures> 

<SystemInformation> 

	<MID>5D642986-85D6-40CE-9089-3464462CA9DE</MID> 

	<SystemManufacturer>To Be Filled By O.E.M.</SystemManufacturer> 

	<SystemProductName>B550 Pro4</SystemProductName> 

	<BIOSVersion>L3.46</BIOSVersion> 

	<OSInstallDate>1730634177</OSInstallDate> 

	<OSInstallTime>1601-01-03T00:04:23Z</OSInstallTime> 

	<TimeZoneBias>-03:00</TimeZoneBias> 

</SystemInformation> 

<SecureBootState> 

	<UEFISecureBootEnabled>0</UEFISecureBootEnabled> 

</SecureBootState> 

<ReportInformation> 

	<Guid>b172582d-338a-4959-a99b-15d8fa2d3301</Guid> 

	<CreationTime>2024-11-03T12:31:40Z</CreationTime> 

</ReportInformation>

`

The text was updated successfully, but these errors were encountered:

pyrates999 · 2024-11-04T07:48:13Z

that's an insider build: https://betawiki.net/wiki/Windows_11_build_26120.2200

Please post explorer patcher version.

Amrsatrio · 2024-11-05T16:32:58Z

Thanks for reporting. I'll update my 24H2 Dev machine and report back to you.

Since you are using Dev, please understand that you are subject to breaking bugs like this.

Gxtod · 2024-11-05T17:45:16Z

Please post explorer patcher version.

Version - 22621.4317.67.1

Since you are using Dev, please understand that you are subject to breaking bugs like this.

I'll try to upgrade to a newer build today and let you know the results. I noticed this problem a few builds ago, maybe this bug was finally fixed in this one. I do not know, I have not installed the update yet

https://blogs.windows.com/windows-insider/2024/11/04/announcing-windows-11-insider-preview-build-26120-2213-dev-channel/

Gxtod · 2024-11-06T06:09:51Z

Performed windows recovery - Windows 11 Insider Preview 10.0.26120.2213 (ge_release_upr) (recovery version)

it didn't help, the error with the explorer still remains, I can't go to any folder on the desktop, I also can't open any folder in my computer and disks C and D

Amrsatrio · 2024-11-06T07:56:28Z

Does uninstalling resolve the issue? If it doesn't, something else is causing the crash.

Gxtod · 2024-11-06T08:28:52Z

Does uninstalling resolve the issue? If it doesn't, something else is causing the crash.

this problem is observed on the last 3 builds in the Dev channel, rolling back to the previous version 11 for Windows insider preview 10.0.26120.1930 (ge_release_upr) solves the problem.

The problematic versions of the following have numbers, they are the ones that break my explorer:
Windows 11 Insider Preview 10.0.26120.2122 (ge_release_upr)
Windows 11 Insider Preview 10.0.26120.2200 (ge_release_upr)
Windows 11 Insider Preview 10.0.26120.2213 (ge_release_upr)

In these versions, the explorer is damaged

Amrsatrio · 2024-11-06T08:30:25Z

Okay then, please go to %localappdata%\CrashDumps and send the most recent crash from explorer.exe. I'll see.

Gxtod · 2024-11-06T08:37:24Z

Okay then, please go to %localappdata%\CrashDumps and send the most recent crash from explorer.exe. I'll see.

CrashDumps:
Mirror 1 https://dropmefiles.com/6BUxx
Mirror 2 https://uploadnow.io/files/5SyTCXh
Mirror 3 https://www.mediafire.com/file/dwnp7y62y06pmk5/CrashDumps.zip/file

Amrsatrio · 2024-11-06T08:38:56Z

No these are from Widgets.exe... well anyways the update is running on my Dev VM now.

Gxtod · 2024-11-06T08:43:36Z

No these are from Widgets.exe... well anyways the update is running on my Dev VM now.

I don't have any other logs, it doesn't fix it, it doesn't get into the bug report:

`- System

Provider

[ Name] Application Hang
[ Guid] {c631c3dc-c676-59e4-2db3-5c0af00f9675}

EventID 1002

Version 0

Level 2

Task 101

Opcode 0

Keywords 0x8000000000000000

TimeCreated

[ SystemTime] 2024-11-06T08:04:18.6794861Z

EventRecordID 1108

Correlation

Execution

[ ProcessID] 15100
[ ThreadID] 13108

Channel Application

Computer DESKTOP-06R39VJ

Security

[ UserID] S-1-5-18

EventData

AppName explorer.exe
AppVersion 10.0.26100.2213
ProcessId 0x2c64
StartTime 0x1db302226e8adb6
TerminationTime 0
ExeFileName C:\WINDOWS\explorer.exe
ReportId 63050310-2ca1-47a0-abaf-1e3f48f54327
PackageFullName
PackageRelativeAppId
HangType Unknown
`

Or:

`-
-

1002
0
2
101
0
0x8000000000000000

1108

Application
DESKTOP-06R39VJ

explorer.exe 10.0.26100.2213 0x2c64 0x1db302226e8adb6 0 C:\WINDOWS\explorer.exe 63050310-2ca1-47a0-abaf-1e3f48f54327 Unknown `

Or

`-
-

1002
0
2
101
0
0x8000000000000000

1140

Application
DESKTOP-06R39VJ

SnippingTool.exe 11.2409.25.0 0x3ca4 0x1db3023fcc3d064 42 C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2409.25.0_x64__8wekyb3d8bbwe\SnippingTool\SnippingTool.exe 6068695e-389e-49db-ae62-c89ca9030799 Microsoft.ScreenSketch_11.2409.25.0_x64__8wekyb3d8bbwe App Unknown `

Amrsatrio · 2024-11-06T10:54:54Z

Works on 26120.2213, using the 7 command bar. I don't know what's next to help you.

And your explorer exiting is due to explorer being not responding, therefore killed by winlogon. This way no crash dumps are made, making this harder for me to diagnose.

Amrsatrio · 2024-11-06T10:58:19Z

Do you have any other mods involved? Such as TranslucentTB, Wallpaper Engine, Windhawk, Start11, StartAllBack, etc.

Gxtod · 2024-11-06T11:38:30Z

Do you have any other mods involved? Such as TranslucentTB, Wallpaper Engine, Windhawk, Start11, StartAllBack, etc.

No, no third-party explorer extensions are installed.

Works on 26120.2213, using the 7 command bar. I don't know what's next to help you.
And your explorer exiting is due to explorer being not responding, therefore killed by winlogon. This way no crash dumps are made, making this harder for me to diagnose.

You'll laugh, but pressing the F11 button helped me. I will describe the sequence of actions:

Opened the explorer, pressed F11, the explorer stretched to full screen
pressed F11 again, the explorer took its original window position
after that everything started working, I have folders opening correctly both on the desktop and in my computer on disk C and D

I do not know how this is related, but it is possible this article is the key to solving this problem (translate it into English): https://habr.com/ru/news/758872/

mprevot · 2024-11-06T12:57:50Z

No problem observed with desktop folders with files on W11 27729 (canary).

Amrsatrio added the Crash Crashes that can hinder normal operation label Nov 5, 2024

Amrsatrio changed the title ~~The file explorer is broken and does not work in the version Windows 11 Insider Preview Build 26120.2200 (Dev Channel)~~ [26120.2200 Dev] Opening a File Explorer window crashes Explorer Nov 5, 2024

Amrsatrio added the File Explorer label Nov 5, 2024

Amrsatrio added the Can't Repro label Nov 7, 2024

Provide feedback

Saved searches

Use saved searches to filter your results more quickly

[26120.2200 Dev] Opening a File Explorer window crashes Explorer #3884

[26120.2200 Dev] Opening a File Explorer window crashes Explorer #3884

Gxtod commented Nov 4, 2024

pyrates999 commented Nov 4, 2024

Amrsatrio commented Nov 5, 2024

Gxtod commented Nov 5, 2024

Gxtod commented Nov 6, 2024

Amrsatrio commented Nov 6, 2024 •

edited

Loading

Gxtod commented Nov 6, 2024

Amrsatrio commented Nov 6, 2024

Gxtod commented Nov 6, 2024 •

edited

Loading

Amrsatrio commented Nov 6, 2024

Gxtod commented Nov 6, 2024

Amrsatrio commented Nov 6, 2024 •

edited

Loading

Amrsatrio commented Nov 6, 2024 •

edited

Loading

Gxtod commented Nov 6, 2024

mprevot commented Nov 6, 2024

[26120.2200 Dev] Opening a File Explorer window crashes Explorer #3884

[26120.2200 Dev] Opening a File Explorer window crashes Explorer #3884

Comments

Gxtod commented Nov 4, 2024

pyrates999 commented Nov 4, 2024

Amrsatrio commented Nov 5, 2024

Gxtod commented Nov 5, 2024

Gxtod commented Nov 6, 2024

Amrsatrio commented Nov 6, 2024 • edited Loading

Gxtod commented Nov 6, 2024

Amrsatrio commented Nov 6, 2024

Gxtod commented Nov 6, 2024 • edited Loading

Amrsatrio commented Nov 6, 2024

Gxtod commented Nov 6, 2024

Amrsatrio commented Nov 6, 2024 • edited Loading

Amrsatrio commented Nov 6, 2024 • edited Loading

Gxtod commented Nov 6, 2024

mprevot commented Nov 6, 2024

Amrsatrio commented Nov 6, 2024 •

edited

Loading

Gxtod commented Nov 6, 2024 •

edited

Loading

Amrsatrio commented Nov 6, 2024 •

edited

Loading

Amrsatrio commented Nov 6, 2024 •

edited

Loading