Guides and adjustments

docs/7d2d-firststeps-dashboard.md

@@ -173,7 +173,7 @@ Have you noticed that some of your changes are partially overwritten? Please be
 
 ### Games
 
-Under **Games** you always have the possibility to change the game variant of your existing game or to install another game in general.  Games with the same slot price can be selected directly under **Available Games**. For all other games an adjustment of the slot price is required first. More information about this can be found in the [Change the game](gameserver-gameswitch.md) guide.
+Under **Games** you always have the possibility to change the game variant of your existing game or to install another game in general.  Games with the same slot price can be selected directly under **Available Games**. For all other games an adjustment of the slot price is required first. More information about this can be found in the [Game Change](gameserver-gameswitch.md) guide.
 
 ![](https://screensaver01.zap-hosting.com/index.php/s/QB82f3CSKmJgwqk/preview)
 

docs/abioticfactor-firststeps-dashboard.md

@@ -158,7 +158,7 @@ Have you noticed that some of your changes are partially overwritten? Please be
 
 ### Games
 
-Under **Games** you always have the possibility to change the game variant of your existing game or to install another game in general.  Games with the same slot price can be selected directly under **Available Games**. For all other games an adjustment of the slot price is required first. More information about this can be found in the [Change the game](gameserver-gameswitch.md) guide.
+Under **Games** you always have the possibility to change the game variant of your existing game or to install another game in general.  Games with the same slot price can be selected directly under **Available Games**. For all other games an adjustment of the slot price is required first. More information about this can be found in the [Game Change](gameserver-gameswitch.md) guide.
 
 ![](https://screensaver01.zap-hosting.com/index.php/s/QB82f3CSKmJgwqk/preview)
 

docs/account-restore-access.md

@@ -0,0 +1,73 @@
+---
+id: account-restore-access
+title: Restore Access to your ZAP-Hosting account
+description: Get to know how you can restore access to your ZAP hosting account - ZAP-Hosting.com documentation
+sidebar_label: Restore access
+---
+
+
+
+## Introduction
+
+Are you trying to log in to your account, but suddenly it doesn't work anymore? You may have forgotten your password, entered your login details incorrectly or there are technical problems. There are many possible causes for this which we will cover in this guide.
+
+![](https://screensaver01.zap-hosting.com/index.php/s/HSxdStAXyMK95ps/preview)
+
+
+
+## Causes & Solutions
+
+
+
+### Login details incorrect
+
+This message appears if the login details are incorrect, for example if an incorrect password has been provided. Common mistakes are often incorrect characters, such as a blank space or other symbols.
+
+Make sure that you enter your password correctly. If login still does not work, you can reset your password. To do this, select the **Forgot your password?** option under the login button. You will receive an e-mail with a link that you can use to reset your password.
+
+:::warning No e-mail received?
+Check your e-mail inbox and make sure that the e-mail hasn't ended up in your spam folder. If you still haven't received an e-mail from us after some time, please contact our support team. We will check for you whether the cause lies with us or with your e-mail provider.
+:::
+
+:::tip
+If you are about to change your login details, we recommend you to have a look at our **[Secure ZAP Account](account-security.md)** guide. There you will learn how to optimally secure your account and what in particular you should pay attention to.
+:::
+
+
+
+### Confirmation code missing
+
+If a confirmation code is required when logging in, you will automatically receive an e-mail to the e-mail address you have provided. Copy the code from the e-mail and paste it into the corresponding field on our website to complete the login.
+
+:::warning No e-mail received?
+Check your e-mail inbox and make sure that the e-mail hasn't ended up in your spam folder. If you still haven't received an e-mail from us after some time, please contact our support team. We will check for you whether the cause lies with us or with your e-mail provider.
+:::
+
+
+### Account suspended
+If you receive a message when logging in that your account has been suspended and you no longer have access, there may be various reasons for this. A suspension is often due to repeated violations of our terms of use. To find out the exact reason and to check and discuss possible solutions, please contact us by e-mail at [[email protected]](mailto:[email protected])
+
+
+
+### Account deleted
+
+If your account has been deleted in the past upon your request by a GDPR request, it cannot be restored as all data has already been completely and permanently deleted. A new account must be created in this case.
+
+### Access to two-factor authentication lost
+Identity confirmation is required to manually deactivate two-factor authentication. Please send an e-mail to [[email protected]](mailto:[email protected]). All further necessary steps will be explained to you there in detail. 
+
+
+### Technical issues
+If the above-mentioned causes have already been ruled out or do not apply, as you are not receiving any feedback or another error message, then this must be checked on a case-by-case basis. Please also get in touch with our support team. 
+
+
+
+
+## Conclusion
+
+Now you know that there are various reasons why the login may not work and what steps you should take in each case. If you need support, we will be happy to help you with any questions or problems!
+
+
+
+
+

docs/afterinfection-firststeps-dashboard.md

@@ -0,0 +1,198 @@
+---
+id: afterinfection-firststeps-dashboard
+title: "Afterinfection: Dashboard overview"
+description: Information about the dashboard of an Afterinfection server from ZAP-Hosting - ZAP-Hosting.com Documentation
+sidebar_label: Dashboard
+services:
+  - gameserver
+---
+
+import InlineVoucher from '@site/src/components/InlineVoucher';
+
+## Introduction
+
+You are interested in an **Afterinfection server** or already own one, but you still lack a comprehensive overview of the administration and the findability of all necessary options? Especially at the beginning, this can be a challenge. But don't worry, we'll provide you with a detailed introduction to the administration of your service below, so you'll have the best possible overview.
+
+After going through this guide, you will easily be able to manage your server efficiently and find all the necessary options and features quickly and easily. Here, you will get a structured overview that will help you step by step to get familiar with the server administration and expand your knowledge in a targeted manner. This way, you can ensure that your **Afterinfection server** is optimally adapted to your needs and that you get the most out of the available options.
+
+<InlineVoucher />
+
+## Information
+
+In the **Information** section of your navigation panel, you will find a number of sub-items to help you manage your server. These include **Dashboard**, **News**, **DDoS Manager**, **Log Files**, **Event Log**, **Service interruptions**, **Frequently Asked Questions** and the **ZAP-Hosting.com Documentation**. In the following you will get a detailed introduction to these different areas.
+
+
+
+### Dashboard
+
+The **Dashboard** of your server is the heart of the administration. All basic and essential information about your service is clearly presented here. This includes, for example, information about the location, status, IP: Port, used memory, game in progress, server name, map and the number of available slots. In addition, the utilization of the CPU, memory and RAM is also displayed.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/jEzseyopjLtcELn/preview)
+
+In the dashboard you also have the option of starting, stopping or restarting your service, to have full control over its operation. Furthermore, you can access the live console to get real-time information about the server's state and take direct action if necessary.
+
+
+
+### Messages
+
+The **News** provides you with a comprehensive overview of all announcements and news related to your service. Here you will find important information on various aspects such as:
+
+- Changes of the service for example by updates or new features
+- Announcements about possible maintenance or technical problems
+- Special offers and promotions that give you exclusive benefits or discounts
+- Other relevant information that may be relevant to the use of your service
+
+By checking the **News** regularly, you'll stay informed and be able to adjust your service accordingly to get the most out of your server.
+
+
+
+### DDoS Manager
+
+The **DDoS Manager** allows you to view past attacks and thus get a better overview of potential threats. Furthermore, you have the option to activate notifications for ongoing DDoS attacks on your server to be able to react quickly to such incidents.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/pertwX6DzWXECyx/preview)
+
+Moreover, you can customize the protection provided that you have booked your own IP address. There are two different options available:
+
+- **Sensor Mode:** In this mode the protection is enabled, but inactive. As soon as an attack is detected, the protection becomes active and filters the attack to ensure the stability of your server.
+- **Permanent:** This setting means that the protection is permanently active and enabled. All incoming attacks are continuously filtered to protect your system from possible DDoS attacks. (Only recommended for continuous attacks)
+
+These customization options allow you to adjust the DDoS protection to your individual needs and thus increase the security of your server.
+
+:::warning
+The use of the DDoS Manager is only possible if either an own IP address or the option "DDoS Manager Overview" has been booked as an additional option. If these components are missing from your current package, you can add them at any time by upgrading.
+:::
+
+
+
+### Log files
+
+Is a technical problem occurring and you are unsure about its cause? A first possible solution strategy is to check the **Log files**. These files contain a lot of information about the server, such as current events, hints or error messages.
+
+Error messages in particular can help to identify and better understand the cause of a problem. Often, difficulties can be uncovered and resolved by taking a targeted look at the log files.
+
+:::warning
+The information found there does not help or you do not understand it? Don't worry! In this case, we are also daily available in support. Just create a **[Ticket](https://zap-hosting.com/en/customer/support/)** and explain your problem to us. We will look at it as quickly as possible and help you to solve the problem accordingly! :)
+:::
+
+
+### Event log
+
+The **Event Log** provides you with a comprehensive overview of all activities related to server administration. Here you can track at any time when a server started, stopped or crashed, as well as when updates, backups or new installations were performed.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/xNzsaMbW5BS5KJC/preview)
+
+
+
+### Service Interruptions
+
+Your server was temporarily offline and you can't explain why? A look into the event log and log files did not provide any information either? It could be that the cause of the problem does not lie directly with your server, but with the host system on which your server is operated.
+
+If our monitoring system detects a general interruption, our technicians are automatically notified and take care of the problem as soon as possible.
+
+In this section you will find an overview of the interruptions history of the host system on which your game server service is running. You can find more information and the latest version of our service status on our new [status page](https://status.zap-hosting.com/).
+
+
+
+### Frequently Asked Questions
+
+In case you still have unanswered questions, we recommend that you first take a look at our Questions & Answers (FAQ) category. There we try to answer frequently asked questions and concerns comprehensively. This can provide you with valuable information and possibly already offer a solution to your concern.
+
+
+
+### ZAP-Hosting Documentation
+
+We offer extensive documentation for our products, which serves as a knowledge base for the most frequently asked questions and concerns. There you will find various guides and help on different topics that will assist you in using and managing your product.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/QrEL7ABJtS9yBcS/preview)
+
+
+
+
+## Settings
+
+In the **Settings** section of your navigation panel, you will find a number of sub-items that will help you manage your server. These include the **Settings**, **Configs**, **Games**, **Versions** and the **Restart planner**. In the following you will get a detailed introduction to these different areas.
+
+
+
+### Settings
+
+Under the settings you will find an overview of the most common setting options for your server. These also include a short explanation. The use of the settings page is especially recommended for newcomers to server administration.
+
+If you are more confident and want to make more precise changes, we recommend using the Config Editor instead. You can find more information about this in the **Configs** category.
+
+
+
+### Configs
+
+The config file editor allows you to edit the configuration files directly from the website in the classic way, without the simplified view. This option allows you to customize the settings of your server and configure them according to your personal preferences.
+
+By using the editor, you get direct access to all available options and can customize them precisely. This is especially useful for advanced users who want full control over their server settings and know exactly what changes they want to make.
+
+:::warning
+Have you noticed that some of your changes are partially overwritten? Please be aware that certain option values are taken from the settings page. If you want to make these changes directly in the config, you must first disable the relevant options on the settings page.
+:::
+
+
+### Games
+
+Under **Games** you always have the possibility to change the game variant of your existing game or to install another game in general.  Games with the same slot price can be selected directly under **Available Games**. For all other games an adjustment of the slot price is required first. More information about this can be found in the [Game Change](gameserver-gameswitch.md) guide.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/xkkECw7o52fAMWk/preview)
+
+
+
+### Versions
+
+Under **Versions** you have the possibility to view and manage the current version of your game server. Here you can update to the latest version at any time or activate automatic updates to ensure that your server is always up to date.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/BH2JzyRHTeLdKHz/preview)
+
+Moreover, you can also enable the email notification feature for automatic updates to keep you informed about updates and ensure that you are always up-to-date.
+
+
+
+### Restart planner
+
+Do you want to schedule server restarts at specific times? The Restart Planner allows you to set up scheduled automatic restarts of your game server. With this feature, you can set up restarts at specific times or at regular intervals.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/Y6WciDS7YP98P4m/preview)
+
+
+
+## Tools
+
+In the **Tools** section of your navigation panel, you will find a range of sub-items that will help you manage your server. These include **FTP Browser**, **Databases**, and **Backups**. In the following, you will receive a detailed introduction to these different areas.
+
+
+
+### FTP-Browser
+
+Using the **FTP Browser**, you will get all the necessary information to establish a connection to the FTP access. The FTP access allows you direct access to the files of your game server. We recommend using an external FTP program such as **Filezilla** or **WinSCP** for optimal use. If you are not familiar with how to use FTP, we recommend taking a look at our [FTP Access](gameserver-ftpaccess.md) guide which may help you.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/sX85i9HyzR9wmAM/preview)
+
+**FileZilla:**  FileZilla ist der wohl einfachste und bekannteste FTP-Client. Einfach installieren, starten und in der oberen Leiste deine Zugangsdaten eingeben, die du auf dieser Seite etwas weiter oben findest. Nach einem schnellen Klick auf "Verbinden" bist du direkt am Server angemeldet und kannst die Dateien verwalten.
+
+**WinSCP:**  WinSCP ist eigentlich für SCP und SFTP (die verschlüsselten Abkömmlinge des Dateiübertragungsprotokolls FTP) gedacht, kann aber genau so gut mit dem normalen FTP umgehen. Das Programm ist etwas umfangreicher als FileZilla und eignet sich eher für fortgeschrittene User.
+
+
+
+### Databases
+
+In addition to our game server products, we also offer 10 included databases. These databases are necessary, for example, when data needs to be stored in a database. Under **Databases**, you can create a database and view the access credentials. You also have the option to activate the backup option and import existing database backups.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/WFLwCbZSQfYjrmD/preview)
+
+
+
+### Backups
+
+Under **Backups**, you have the option to create both manual and automatic backups for your server and its associated database. This makes it easier to recover your data in case of any problems or data loss.
+
+In the settings, you can specify whether backups should be created automatically and whether this should be done daily or weekly. Additionally, you can decide whether the oldest backups should be deleted if necessary, such as when the available storage space becomes limited.
+
+![img](https://screensaver01.zap-hosting.com/index.php/s/nm9za5LTMEcNsga/preview)
+
+We provide 10 GB of storage space on the storage server for backups for our game server products by default. If you need more storage space, it can be upgraded for a fee. This way you ensure that you always have enough space for your backups and can still access older backups if necessary.
+