Can't Log in after initial installation

[deltariot]

Hi.
I have installed ChurchCRM on my live server. I downloaded it from: https://github.com/ChurchCRM/CRM/releases/tag/2.0.1. I tried to use the Admin username and the changeme as well as changeme1 password, i still cannot log in. i believe i have changed the config file correctly because i am getting the log in screen.

[DawoudIO]

Please answer the following questions :

• are you just getting a error message or just can't login?
• what is the configuration of the Live Server.
• are running the php 5.6 with php mbstring installed.
• which version of version of mySQL
• did you run the install.sql file
• does the mysql db user have perms to add/alter/delete tables

[deltariot]

Hi sir.
I am not getting any error message when i use admin and changeme. this is the url of the crm: http://www.sellortrade.co.za//churchcrm/churchcrm/Login.php. I have isntalled it in this folder /public_html/churchcrm/churchcrm/. The screenshot of the page it returns when i try to log in:
. This is the php configuration of my live server.
.I did import the install.sql file. When i go into the database i see there is one user: Admin with the hash256 password code that decrypts to: changeme1. but if i use changeme one as the password it returns an invalid log in details. I am not sure how to chack the mysql version on the live server. The priviledges link is disabled on my host.

[deltariot]

This is how i changed my settings for the config.php file:

[DawoudIO]

ok.. for starters i think you are one dir too deep but that should not effect things...

try this out... note that there is an extra / in the following path

$sRootPath = 'http://www.sellortrade.co.za//churchcrm/churchcrm';

try replacing it with just

$sRootPath = 'http://www.sellortrade.co.za/churchcrm/churchcrm';

and see if that fixes the issue...

I also tried to login with an invalid password and it showed an error so i think you system / db are setup but it might be the path issue...

[deltariot]

Hi sir
Thank you for your response. I have changed the path, i still got the same result. I have also changed the directory and put all the files up one directory and also changed my root path in config.php but I still have the same problem. The new root path is now: 'http://www.sellortrade.co.za/churchcrm.
Once again thanks for your response, your assistance is greatly appreciated.

[DawoudIO]

hmm... who is the hosting provider, i would like to review there php config.

[deltariot]

I am hosting with hertzner, www.hertzner.co.za. I am based in South Africa.

[DawoudIO]

do you have shell access to the server, ie, can you run an yum update...

[deltariot]

I can find out. What do I need to do exactly. Sometimes they require details on what I would like to do before they can assist

[DawoudIO]

they should have way to get logs from the php server... I'm going to work on creating a php file that does some basic system checks

[crossan007]

This should go in the system service in my opinion. Then we can capture it
also with bug reports
On Jun 3, 2016 12:32 PM, "George Dawoud" [email protected] wrote:

they should have way to get logs from the php server... I'm going to work
on creating a php file that does some basic system checks

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[deltariot]

I will call them in the morning and ask for the logs. They are closed now. I will send as soon as I get them

[DawoudIO]

Hi @deltariot give https://github.com/ChurchCRM/Check a try to see if it comes back with all checks..

[mwendwa5]

Hi @deltariot

Try changing this code in the Config.php file

$sRootPath = 'churchcrm/churchcrm';

[deltariot]

Hi @DawoudIO It says the server is ChurchCRM Ready, but i see there is one crosson Mod Rewrite : http://www.sellortrade.co.za/churchcrm/check.php

@mwendwa5 I have changed the root pah as per your instruction but I still get the same result

[mwendwa5]

@deltariot It seems like you have 2 instances of churchcrm. There is

http://www.sellortrade.co.za/churchcrm/

and

http://www.sellortrade.co.za/churchcrm/churchcrm/

You need to delete one. I suggest the 2nd folder.
If this is your option, then change

$sRootPath = 'churchcrm/churchcrm';

to

$sRootPath = 'churchcrm';

Change also the lines below to look something like

error_reporting(E_ALL); ini_set('log_errors', 1);
i.e remove the comments.
See if any error is reported.

[DawoudIO]

also Mod Rewrite is important, i'll update the check software to make it a requirement

[DawoudIO]

also check out our that your short tags are enabled

[DawoudIO]

can we close this?