Brave crashed when VPN was enabled with newly purchased VPN Prod credentials

[MadhaviSeelam]

Description

Purchased new VPN in Prod VPN environment this morning. VPN subscription page kept spinning. Waited more than 5 minutes.
Reloaded the page and active credentials are loaded. Enabled VPN in the VPN page but Brave crashed in Win 11 x64. Verified on 1.50.110, 112 & 113.

Steps to Reproduce

1. Install 1.50.113
2. launch/relaunch Brave
3. Purchase new Prod VPN

Actual result:

• VPN subscription page kept spinning (>5 minutes)
• Reloaded subscription page to load Active credentials
• Enable VPN in the VPN panel

Expected result:

Load time for active VPN credentials should not take >5 mins
Brave shouldn't crash when VPN is enabled

Reproduces how often:

Brave version (brave://version info)

Brave	1.50.113 Chromium: 112.0.5615.49 (Official Build) (64-bit)
Revision	bd2a7bcb881c11e8cfe3078709382934e3916914-refs/branch-heads/5615@{#936}
OS	Windows 11 Version 22H2 (Build 22621.1413)

Crash from Tuesday, April 4, 2023 at 9:42:10 AM
Status: Uploaded
Uploaded Crash Report ID: ee6f0800-2274-db09-0000-000000000000
Upload Time: Tuesday, April 4, 2023 at 10:00:19 AM

[ 0 ] RasEntryToPhonebookEntry
[ 1 ] RasSetEntryPropertiesW
[ 2 ] brave_vpn::internal::CreateEntry(std::Cr::basic_string<wchar_t,std::Cr::char_traits<wchar_t>,std::Cr::allocator<wchar_t> > const &,std::Cr::basic_string<wchar_t,std::Cr::char_traits<wchar_t>,std::Cr::allocator<wchar_t> > const &,std::Cr::basic_string<wchar_t,std::Cr::char_traits<wchar_t>,std::Cr::allocator<wchar_t> > const &,std::Cr::basic_string<wchar_t,std::Cr::char_traits<wchar_t>,std::Cr::allocator<wchar_t> > const &) ( utils.cc:368 )
[ 3 ] 0x7ff9d0e204f1
[ 4 ] 0x7ff9d0e1c028

Version/Channel Information:

• Can you reproduce this issue with the current release? No
• Can you reproduce this issue with the beta channel? N/A
• Can you reproduce this issue with the nightly channel? N/A

Other Additional Information:

• Does the issue resolve itself when disabling Brave Shields?
• Does the issue resolve itself when disabling Brave Rewards?
• Is the issue reproducible on the latest version of Chrome?

Miscellaneous Information:

@clifton @mattmcalister

cc: @brave/qa-team

[bsclifton]

Related:

• Brave crashed when VPN was enabled with existing Prod credentials  #29477
• Brave crashes after linking desktop with existing VPN credentials and also fails with Failed to write the VPN config error #28940

[kjozwiak]

Labelling as QA/No and release-notes/exclude in favour of #28940.