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Errors and Troubleshooting

trumpy81 edited this page Dec 8, 2022 · 10 revisions

ClaimPMS4Win - Errors and Troubleshooting

General Networking

If your network is unable to properly communicate with the WWW then you cannot expect PMS to function correctly. There are many facets to networking and having a working connection on one device is NOT an indicator of a fully working network connection.

You need to make sure that your Windows PC/Laptop can communicate on all IP addresses and ports and not just some of them. This is not an easy task and unfortunately, there are few tests available to verify that all connections are indeed functioning.

At best, the most you can do is to reboot your modem/router and all devices connected to it, including any wireless devices. This ensures that your DNS cache is refreshed and hopefully, free from errors.

And remember, the authors of ClaimPMS4Win and Plex, are NOT responsible for the health and configuration of your network.

Additional Error Messages

If you receive an error message that is not listed here, then please visit ClaimPMS4Win Issues and submit an issue, thanks.

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